Shraddha G.
Senior Member of Technical Staff @ Oracle
About
I’m a passionate technologist with over 10 years of experience building smart, resilient, and scalable systems across cloud infrastructure, software engineering, and AI automation. Today, I work as a Senior Member of Technical Staff at Oracle, where I design and deliver distributed cloud services that power global enterprise applications. Throughout my career, I’ve had the opportunity to contribute to impactful work at organizations like Oracle, Apple, PayPal, Fanatics, and Realtor.com. I thrive at the intersection of deep technical execution and thoughtful problem-solving—especially in environments that demand scale, reliability, and innovation. My recent work includes: -Designing AI-powered incident management systems to detect and resolve issues in real-time -Automating regional cloud deployment strategies with tools like Terraform and Kubernetes -Improving customer experience and feedback loops through AI-based product review analytics -Driving GDPR-compliant data privacy solutions to support global security and compliance goals I’m experienced in containerization, microservices, cloud security, and CI/CD practices, and I love working across teams to bring complex ideas to life. I take pride in leading with curiosity, staying hands-on with the tech, and creating solutions that truly make systems—and teams—stronger. Beyond engineering, I regularly publish thought leadership and research to share insights with the broader tech community. My work appears on Medium, ResearchGate, and is indexed in Google Scholar: -Building IT Resilience with Envoy -AI & Cybersecurity: What’s Next in 2025 -AI Analytics for E-commerce Feedback (ResearchGate) -Neuro-Symbolic AI for Cloud Security I'm always open to connecting with fellow engineers, leaders, and innovators who are building the future of cloud and AI.
United States
San Francisco Bay Area
Computer Software
Systems Engineering, Software Integration, Organization Skills, Debugging, Data Privacy, Communication, Attention to Detail, Intuitive Leadership, Cross-functional Team Leadership, Leadership, Technical Ability, Problem Solving, Collaborative Problem Solving, Strategic Planning, Organizational Development, gRPC, Curl, Gitlab, Continuous Integration and Continuous Delivery (CI/CD), Design Documents
Experience

Senior Member of Technical Staff
Santa Clara, California, United States
As part of Oracle Cloud Infrastructure (OCI), I design and develop highly scalable, multi-tenant cloud services supporting mission-critical workloads for global enterprise clients. My focus is on building secure, resilient systems with AI-powered automation and distributed infrastructure at scale. 🔹 Core Responsibilities -Architect and deliver AI-driven incident management platforms using real-time anomaly detection and automated remediation. -Develop scalable microservices and REST APIs with Java, Python, Kubernetes, and Docker. -Optimize CI/CD pipelines, monitoring, and alerting systems to drive operational efficiency. -Design and implement IAM frameworks enabling secure, enterprise-grade access control (RBAC/ABAC). -Lead cloud security efforts, including threat modeling and FedRAMP/PCI DSS compliance. -Collaborate across security, platform, and product teams to align with business goals and end-user needs. -Drive adoption of Infrastructure-as-Code (Terraform), automation, and best practices for distributed systems. 🔹 Key Projects & Achievements -AI-Based Incident Management: Built OCI’s automated first line of defense to detect/resolve system issues, reducing downtime and manual intervention. -OCI Regional Expansion: Automated cloud region deployment using Kubernetes and Terraform; reduced provisioning time and improved scalability. -IAM Modernization: Developed modular identity frameworks to support federated enterprise access across multi-cloud environments. -Self-Healing Infrastructure: Implemented predictive fault detection and resilience mechanisms to maintain uptime and performance under scale. -Security & Compliance: Led end-to-end security audits and aligned architecture with FedRAMP and PCI DSS requirements. This role challenges me to innovate at the intersection of cloud engineering, AI, and cybersecurity—contributing directly to Oracle’s mission of building the world’s most reliable and intelligent enterprise cloud.

Software Engineer IV
San Jose, California, United States
At PayPal, I contributed to the backend engineering of secure, high-performance systems supporting real-time transactions at scale. I worked on building and optimizing APIs, microservices, and containerized applications to support PayPal’s fast, reliable, and secure payment infrastructure. 🔹 Key Responsibilities -Developed scalable backend services and GraphQL APIs using Java, Go, and Ruby to streamline communication across payment systems. -Built and deployed containerized apps using Docker and Kubernetes to improve resource efficiency and service availability. -Designed a one-time token-based authentication system to support secure, low-friction checkout flows. -Enhanced performance monitoring by correlating distributed logs and tracing service bottlenecks. -Contributed to CI/CD optimization and release workflows, enabling faster and safer deployments across environments. -Acted as a technical point of contact for performance, cloud integration, and observability. 🔹 Highlighted Contributions -Token-Based Fast Checkout: Architected a secure, one-time-use token system to simplify user authentication and accelerate purchase flows. -GraphQL Service Design: Built flexible, high-performance APIs that reduced backend latency and improved frontend responsiveness. -Containerized Deployment: Improved system scalability and reliability through Docker and Kubernetes-based deployments. -System Observability: Implemented enhanced logging and monitoring strategies to enable rapid issue diagnosis and system resilience. This role allowed me to work at the heart of a global-scale payment platform and apply my skills in secure coding, cloud infrastructure, and service optimization to support millions of users in real-time.

Senior Software Engineer
San Mateo, California, United States
At Fanatics, I played a key role in building scalable, high-performance e-commerce systems. I developed backend services, cloud-native applications, and AI-powered analytics tools to improve product discovery, system resilience, and user experience across the platform. 🔹 Key Responsibilities -Designed and developed microservices and APIs using Java, Scala, Go, and C# to support real-time transactions and system integrations. -Built and deployed containerized applications with Docker and Kubernetes for improved scalability and fault tolerance. -Led development of messaging architectures using Kafka to process customer reviews and generate product ratings. -Collaborated with DevOps to streamline CI/CD pipelines and improve service monitoring, logging, and uptime. -Focused on performance optimization, payment system enhancements, and cloud service reliability. 🔹 Highlighted Contributions -AI-Based Product Review Engine: Designed a categorization system using machine learning and NLP to analyze customer feedback, improve product recommendations, and reduce return rates. -Resilience Policy for Cloud Traffic: Developed outbound traffic control strategies using Envoy to manage high-demand events and bot surges, ensuring system performance and availability. -Customer Experience Optimization: Integrated categorized feedback into product detail pages (PDP), giving users clearer insights and boosting satisfaction. -Observability & Performance: Enhanced monitoring using Splunk and distributed logs, enabling faster issue detection and system recovery. This role gave me the opportunity to work at the intersection of AI, cloud infrastructure, and e-commerce—delivering customer-focused solutions that improved business operations and platform reliability at scale.

Lead Software Engineer
Sunnyvale
At Apple, I served as a Software Developer Tech Lead, where I led cross-functional engineering efforts focused on cloud migration, data privacy, and containerized infrastructure. My role involved driving end-to-end software development cycles, from architecture and implementation to deployment, monitoring, and compliance. One of my major initiatives was leading the migration of legacy applications to a containerized cloud environment using Docker and Kubernetes. I designed robust, scalable solutions that improved deployment consistency, resource utilization, and system reliability. This project enabled seamless transition to cloud-native operations, significantly reducing rollout time and increasing operational efficiency. In parallel, I took the lead on Apple’s GDPR-compliant data privacy initiative, where I architected and implemented automated data purging workflows aligned with global regulatory requirements. This effort strengthened Apple’s data governance framework and ensured secure, auditable handling of sensitive user data across systems. Beyond these initiatives, I collaborated with distributed teams on backend service design using Spring Boot, Hibernate, and microservices architecture, while maintaining performance monitoring and debugging using tools like Splunk. I played a critical role in defining release strategies, overseeing cutover plans across environments (DEV, QA, UAT, PROD), and ensuring production stability post-deployment. This role at Apple deepened my expertise in cloud architecture, security compliance, and resilient software systems, while also enhancing my leadership skills in high-impact, enterprise-scale environments. It allowed me to align deep technical execution with Apple’s high standards for performance, privacy, and user trust.

Software Development Engineer In Test
Santa Clara, CA
In the role of a software engineer, I developed an automation framework to rigorously test the functionality of a licensing API, utilizing JAVA, TestNG, and Unirest libraries. Additionally, I enhanced the existing framework by introducing a new functionality called JsonAssertionUtils for more robust testing procedures. For manual API testing, I leveraged tools like Postman and Swagger, ensuring thorough validation. Embracing Agile methodology, I actively participated in SCRUM meetings to effectively manage assigned tasks and maintain project progress. Using Jira, I diligently logged bugs and issues encountered during the testing phase, ensuring comprehensive tracking and resolution. To gauge performance and load handling capabilities, I employed jMeter to conduct performance and load testing on the Reverse-Sync API gateway and Reverse-Sync functionality. This involved assessing the performance of various components such as Kinesis streams, Lambda functions, and stored procedures according to specified requirements. Furthermore, I developed a test suite to validate a data pipeline responsible for transferring data from a SQL database to DynamoDB on AWS, ensuring seamless data flow and integrity. In addition to API testing, I also developed automation scripts to test UI functionalities using Node.js, Nightwatch, and Selenium, aligning with project requirements and specifications. These efforts collectively contributed to the robustness and reliability of the software systems under test.

Software Engineer
San Francisco Bay Area
My contribution as a developer, I created an automation framework using JAVA and J2EE, adhering to agile principles. I ensured the maintenance of requirement documentation throughout the development process. The framework facilitated SDTE developers in writing regression test scripts efficiently. I also designed test frameworks to aid QA analysts in executing and managing both manual and automated test suites according to release cycles. Specifically, I crafted reliable test scripts for API testing using the karate framework and UI testing with protractor. Collaborating with international teams, I effectively communicated project statuses and addressed any arising issues. Moreover, I actively promoted continuous improvement within the framework domain, enhancing processes, standards, and procedures.

Web Developer
Mehsana, Gujarat, India
Responsible for developing web applications using Magento and WordPress framework, building the HTML, JavaScript, Jquery, CSS, and backend functionality. Through this, I learned to work in Magento, understood Magento flexibility, a feature-rich, professional open-source e-commerce platform, and, more importantly, wrote scalable and maintainable code. https://inkifi.com -Developed e-commerce web application using Magento to build photo books with customized options. It provides different categories like wall art, prints, and photo books. http://canvasprintsonline.com/ - Web application build using Magento Framework. Created different modules. Customized products, order, shipping, and customer API functionalities Tools and Technology: Microsoft dream viewer, MySQL, FileZilla, Netbeans, WordPress, Codeigniter, Core PHP, Advanced PHP, MySQL, FileZilla, MySQL, HTML, CSS, JavaScript

Web Developer
Ahmedabad Area, India
Responsible for gathering requirements and developing a web application using PHP MYSQL, WordPress, and Codeigniter as per the specifications. Maintain PHP backend development for dynamic database-driven websites. Communicate with clients to meet up with their requirements. Responsible for doing unit and integration testing, writing test plans and cases, and developing test scripts. Showcase: http://www.mytravelway.in/ http://nidhihealthcare.in/ http://kautuk.in/
Education
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