shonagh gillespie

* Responsible for the ownership and management of a business providing a range of professional esthetics services including Facials, Body Treatments, Manicures, Pedicures, Artificial Nails, Waxing, and Microdermabrasion. Provide rental space to a complimentary Hair Salon * Develop strong business plan(s), and secure the necessary financing to support and grow the business * Establish and maintain strong client relationships and consistently deliver the highest levels of customer satisfaction to deliver on expected targets * Create and execute Marketing and communication programs to drive awareness, customer acquisition and retention * Manage all aspects of the business including scheduling, accounting, budgeting, purchasing, and personnel management * Highly trained Esthetician, extremely skilled in all aspects of the wide range of spa services provided * Extensive experience in providing consulting services; diverse product and ingredient knowledge for providing home care / self service; adding strength to repeat business and driving retail sales * RIM

Provide professional administrative / clerical support to the Office of the CEO, including maintenance of the contact management system, filing, data-entry and general office duties Performed administrative and office support to multiple individuals responsible for the overall management of RIM employee travel profiles Ensure timely, consistent and accurate delivery of all required duties. Demonstrate strong attention to detail and maintain the integrity of confidential information

* Perform a wide range of esthetics services including manicures, pedicures, facials, body treatments, waxing and artificial nails * Provide professional and positive customer service at all times * Attend ongoing training sessions to increase knowledge of products and services available, and further develop skills and capabilities * Responsible for front desk support including scheduling, cash management, customer service and merchandise sales

Responsible for data-entry and order processing. Utilize strong organizational skills to deliver on expectations Provide administrative office support including answering phones, filing, and general office duties

Reception and administration support as part of the employee care team.