Shivayogi Yedravkar

Associate Director- Cloud Infrastructure and Security @ LTIMindtree

About

An astute and result-oriented IT professional with more than 20 years of experience with visible achievements (including P&L ownership) in IT Infrastructure Managed Services, Global IT Governance, Cloud Based Services & Solutions, interaction and management of global stakeholders, and overseeing alignment across all functional areas that support revenue and business unit success. Managed multiple roles spanning across Transition and Transformation management, SLA Management, Escalation Management, Business Development & Business Strategy, IoT, SaaS implementation, Delivery / Engineering & managing Strategic Business Relationships. Presently, as Associate Director in LTIMindtree spearheading a delivery team of more than 170+ associates achieving zero escalation and 100 percent customer satisfaction. Holds robust experience in emerging technologies and evangelizing software like Service (SaaS) and Cloud Computing, HCM & ERP, and executing Global Benchmarking & Competitive Initiatives at both tactical & strategic levels for Cloud Migration & Modernization Practice. Designed & implemented scalable & resilient cloud architectures on AWS using Kubernetes, taking into consideration networking models like TCP/IP & OSI models, and HTTP protocols for a smooth & strong foundation for the infra. Responsible for seamless delivery services for highly complex projects as per ITIL V3 Process within the Stipulated Services Levels (SLAs) and implemented a change control process for Standard operating procedure. Devised and managed SBU Services in the manufacturing vertical and IT Service domain and blended enhanced User Experience & accelerate Digital Transformation Initiatives for Clients to create tangible business value. An excellent communicator and strategic leader in maintaining, and enhancing the company's offshore presence, managing relationships, and improving client experience.

Country

India

City

Mumbai

Industry

Information Technology & Services

Skill

Continuous Integration and Continuous Delivery (CI/CD), Cloud Security, ITIL Service Strategy, Migration Projects, IT Service Management, Software Project Management, IT Operations, Transition Management, SDLC, Program Management, Global Delivery, Network Design, Vendor Management, Business Intelligence, Pre-sales, Solution Architecture, Unix, Virtualization, ITIL, Management

Experience

Associate Director- Cloud Infrastructure and Security

LTIMindtree

2022-4 - Present · 4 yrs 6 mos

India

• Spearheading Automotive & Construction Cluster Team of more than 170+ associates • Devising Solution Conceptualization, creation & orchestration – seizing and incorporating all necessary elements for a winning proposition, including architecture and operating model • Account planning and internal/external partner connects for a joint Go-To-Market strategy definitions, Sales team enablement. Designing new service and solution offerings with associated teams. • Accountable for seamless delivery of services as per the ITIL V3 process and within the stipulated Service Levels (SLAs) • Managing and nurturing strong stakeholder relationship • Maintained high Employee satisfaction, Ensured zero customer escalations • Devised and managed SBU Services in the manufacturing vertical and IT Service domain and blended enhanced User Experience & accelerate Digital Transformation Initiatives for Clients to create tangible business value. • Creating agile change and release process for Standard Operating Procedures / Knowledge Base

Sr. Manager

lnt infotech ltd.

2017-4 - Present · 9 yrs 6 mos

Mumbai Metropolitan Region

Senior Engagement Manager

Paladion

2014-9 - 2017-4 · 2 yrs 8 mos

Mahape, Navi Mumbai

Customer Relationship management P&L of my project accounts Project account reviews and value innovation

Manager IMS

iGATE Global Solutions Ltd.

2005-2 - 2014-8 · 9 yrs 7 mos

Mumbai Area, India

Joined Patni Computer systems Ltd. in Feb 2005 and continue to work here after Patni was taken over by iGATE in 2011. Managing multiple infrastructure management services projects especially in the product engineering services, telecom and manufacturing verticals. Managed projects accross entire project lufe cycle from RFP stage, due dilligence, transition and steady state. Responsible for P&L accounts for my projects of approximately USD 4 Mn.