Shivani Chouhan

Welcome to my LinkedIn profile! I am an experienced and dynamic professional, currently serving as the Head of Operations at Kassket Technologies Pvt. Ltd., the parent company of PomeDate and Kolkata Thunder Strikers. In this role, I oversee and optimize operations across multiple business verticals, focusing on enhancing efficiency, driving strategic growth, and ensuring the seamless execution of projects. My diverse background, spanning various industries, has shaped my ability to approach challenges with a creative and solution-oriented mindset. Before my transition into operations management, I gained invaluable experience in the aviation industry as a Cabin Crew member for nearly four years. This role equipped me with exceptional communication, customer service, and problem-solving skills, all while working in high-pressure and fast-paced environments. It instilled a strong sense of adaptability, attention to detail, and a dedication to delivering top-tier service, qualities that continue to serve me well in every professional endeavor. Following my time in aviation, I moved into international education and immigration, where I served as Director of Business Development. In this capacity, I led strategic initiatives to expand market presence, forge partnerships, and enhance client satisfaction. My passion for global mobility and cross-cultural exchange drove me to help individuals navigate complex international processes with ease, whether in pursuing education abroad or managing immigration requirements. Today, I combine my background in customer service, education, business development, and operations to drive success at Kassket Technologies, where I work on enhancing operational processes, leading teams, and scaling our ventures, including PomeDate and Kolkata Thunder Strikers. I'm passionate about creating value, building strong partnerships, and fostering growth across all areas of business. If you're interested in connecting, collaborating, or exploring opportunities within the domains of operations, sports, technology, or international business, I’d love to hear from you!