Shiny Krishnan
Head of Product, Enterprise & MSP Solutions @ Armada
About
Product and People Leader, passionate about building value and experiences. A total of 23+ yrs of experience with over 19+ years in the field of retail and e-commerce handling product management.Experience in leading product teams and managing product portfolios across payments and commerce, business lines, and edge computing.A strong leader with the ability to build and lead teams and execute with focus on metrics driven results.Specialties: Product management, Risk and Compliance Operations Management, Six Sigma methodology and People Leader
United States
Greater Seattle Area
Retail
Business Leadership, people leader, Governance, Risk Management, and Compliance (GRC), Payment Risk, Strategic Planning, Product Development, Business Intelligence (BI), Business to Customer, Cross-functional Team Leadership, Talent Management, Financial Analysis, Customer Experience, Hiring, Strategic Thinking, Commerce, Workload Prioritization, User Experience (UX), Business-to-Business (B2B), Product Road Mapping, Analytics
Experience

Head of Payments Experience, Global Digital Payments
United States
Drove transformative changes in digital payment experiences at Amazon, leading to substantial improvements in user engagement. • Managed a global team, fostering collaboration among product managers, program managers, and analysts. • Implemented strategic initiatives that enhanced payment access and user satisfaction metrics. • Championed professional development through coaching, resulting in a more skilled and motivated team.

Principal Product Management, Amazon.com Foundational Services
Seattle, WA
Led Global Digital Payments acceptance and Commerce experience product portfolio. • Developed product strategies that enhanced commerce and payment experiences for key Amazon digital businesses and subscriptions (including enabling payment needs for businesses such as Prime Video, Kindle, Audible) worldwide; drove discovery of Amazon devices and subscriptions leading to higher engagement; and scaled enterprise SaaS capabilities to meet enterprise internal & external customer needs. • Successfully expanded the product portfolio globally and across businesses, unlocking new partner opportunities. • Innovated on product discovery and GTM strategies, ensuring achievement of strategic goals. • Established product teams focused on product-led growth while fostering a collaborative culture that enables professional growth
Shiny Krishnan's Contact Information
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