Sheikh Mustaqeem sales Specialist l Business Development Manager

Key Responsibilities: • Lead Generation & Market Research: Identify and research potential business opportunities, markets, and industry trends. Develop and maintain a pipeline of prospective clients through networking, cold calling, and referrals. • Sales & Client Acquisition: Approach potential clients to establish new business relationships. Conduct meetings, presentations, and product/service demonstrations to prospective clients. Negotiate contracts, pricing, and business terms to close deals successfully. • Client Relationship Management: Build and maintain strong, long-term relationships with clients. Act as a liaison between clients and internal teams to ensure smooth project execution. Provide post-sales support and handle customer queries to enhance client satisfaction. • Strategic Planning & Business Growth: Develop business development strategies aligned with company goals. Identify new revenue streams and expansion opportunities. Collaborate with cross-functional teams (marketing, product development, operations) to enhance business offerings. • Marketing & Brand Positioning: Assist in creating marketing strategies and campaigns to boost brand awareness. Participate in industry events, trade shows, and networking sessions to enhance the company’s market presence. • Reporting & Analysis: Track and analyze sales performance, revenue growth, and market trends. Prepare reports, presentations, and forecasts for senior management.

• Identify New Markets: Prospect and develop new business leads across commercial, residential, hospitality, and retail sectors. • Client Engagement: Build relationships with architects, designers, real estate developers, and corporate clients to introduce carpet solutions tailored to their needs. • Sales Management: Manage the complete sales cycle from lead generation to closing deals, ensuring targets are met and exceeded. • Product Expertise: Educate clients on different carpet types (handmade, machine-made, luxury, customized) and recommend the best solutions. • Market Intelligence: Stay informed on market trends, competitor activities, and customer preferences to develop effective growth strategies. • Negotiation & Closing: Prepare proposals, conduct price negotiations, and finalize sales agreements professionally and profitably. • Networking & Events: Represent the brand at exhibitions, industry events, and networking functions to maximize visibility and business opportunities. • Reporting: Keep accurate records of activities, prospects, and client communications using CRM tools and report regularly to management.

• Client Development: Identify and develop relationships with new and existing clients including interior designers, retailers, architects, corporate buyers, and luxury homeowners. • Sales Strategy Execution: Promote our wide range of handmade, machine-woven, bespoke, and luxury rugs through targeted outreach and personalized sales strategies. • Hybrid Work Management: Balance remote tasks (emails, virtual meetings, CRM updates) with field visits (client meetings, site inspections, presentations) efficiently. • Consultative Selling: Understand client needs and recommend customized rug solutions to match their aesthetic, functional, and budgetary requirements. • Market Expansion: Research market trends, identify new opportunities, and contribute ideas to expand the company's reach in untapped sectors. • Presentation and Showcasing: Conduct virtual and in-person presentations to showcase product samples, catalogues, and custom design options. • Collaboration: Work closely with the design, production, and logistics teams to ensure client needs are met from order to delivery. • Reporting & CRM: Maintain updated client records, sales activities, and pipelines using CRM software, and provide regular reports to management.

• Market Research & Analysis: Conduct thorough market research to identify potential clients, industry trends, and business opportunities in the home furnishing sector. • Client Acquisition: Identify, approach, and onboard new customers including interior designers, architects, hotel owners, real estate developers, retail outlets, and end-users. • Relationship Management: Build and maintain long-term relationships with existing and new clients to ensure repeat business and customer loyalty. • Sales Strategy Development: Create and implement strategic plans to achieve sales targets and expand the company's presence in key markets. • Partnership Development: Collaborate with designers, contractors, hospitality groups, and corporate clients to establish partnerships that enhance product visibility and sales. • Product Promotion: Present and promote the company's home furnishing products (furniture, décor, textiles, etc.) through meetings, exhibitions, social media campaigns, and presentations. • Quotation & Negotiation: Prepare customized proposals, negotiate contracts, and close deals effectively to meet revenue goals. • Brand Representation: Represent the company at trade shows, exhibitions, and networking events to promote brand awareness and generate leads. • Reporting: Maintain accurate records of sales activities, client interactions, and pipeline developments through CRM software or regular reports to management.

• Client Relationship Management: Strong connections with hotel purchasing departments, interior designers, architecture firms, contractors, and freelance designers. Build and maintain relationships with existing and new clients, ensuring a positive experience through effective problem-solving. • Business Development: Identify new business opportunities and market trends. Develop strategies to attract and retain clients and present products to potential clients. • Sales and Marketing Support: Assist in creating sales presentations, negotiate contracts, and close deals. Collaborate with marketing to implement campaigns that drive engagement. • Communication and Representation: Represent the company at meetings, events, and conferences. Act as a liaison and communicate client feedback to internal teams for improvement. • Administrative and Reporting: Create quotations, invoices, and project reports. Maintain detailed records and generate regular performance reports. Collaborate with management on strategic planning. • Industry Knowledge: Expertise in Home furnishings, and soft floorings (carpets, LVT/SPC). Knowledge in window coverings (curtains, blinds, automation), wall coverings (customized, digital, wallpapers), and furniture (office, home, indoor/outdoor).

• Drive sales of curtains, carpets, and wallpaper, building strong relationships with interior designers, architecture firms, and contracting companies. • Provide tailored solutions for residential and commercial projects, ensuring timely deliveries and high quality standards. • Lead product presentations and negotiations, securing new business and maintaining long-term client partnerships. • Achieve consistent sales growth, exceeding targets and identifying opportunities for upselling and cross selling. - Key Achievements: Expanded client base by 30% through strategic outreach.

• Oversee daily warehouse operations, ensuring efficiency and accuracy. • Manage inventory, conduct audits, and ensure proper stock levels. Supervise and train warehouse staff, enforcing safety protocols. • Ensure timely order fulfillment, including picking, packing, and shipping. • Maintain safety standards and inspect products for quality. Implement process improvements to enhance efficiency. • Ensure proper maintenance of warehouse equipment. • Prepare regular reports on inventory, shipments, and staff performance. Coordinate with other departments for smooth operations. • Resolve any operational issues or conflicts in the warehouse.

• Answer Direct calls and emails. Organize and schedule appointments and meetings. • Maintain contact lists. Maintained Employee data and keep updated accounts of all employees records. • Assisted in recruiting and training of new employees for the marketing. Provide general support to visitors. • Supported daily operations of busy human resources department. • Assist in the operations of regularly scheduled reports. Develop and maintain a filling system.

• Planning and execution of production processes. • Monitor quality standards and costs and provide administrative support. • Procuring raw materials and equipment, appointing laborers, and liaising with other departments. • Assisting the Production Manager with administrative tasks like production schedules and timesheets. • Preparing cost estimates for materials, equipment, and hiring laborers. • Ensuring that production is completed before deadlines. Procuring and monitoring the efficiency of production equipment. • Liaising and coordinating production with other departments. • Resolving labor disputes, where requested. Proficiency in quality control, managing budgets, and production costing.

• Performed variety of duties including managing overall store operations, recruiting and scheduling employees, training and evaluating employees, following up on work results and other. • Experienced in selling Home furnishings & Fashion Luxury Product. • Retail Sales Management. • Employee Management. • Customer service and communication. • Complaints Handling & Solutions. • Maintain Stock & Inventory Management. • Achive Annual Sales Targets. • Employee Hiring, Recruiting, Supervision and Training. • Manage Staff Duties and work schedules. • Store Management, Maintenance. • Motivate staff about customer service and sales targets. • Client Relationship Management. • Determine and set basic store KPIs. • Work with analyst to review profit and loss figures (P&L).

• Conducting market research to identify selling possibilities and evaluate customer needs. • Actively seeking out new sales opportunities through cold calling, networking and social media. • Setting up meetings with potential clients and listening to their wishes and concerns. • Negotiate/close deals and handle complaints or objections. • Collaborate with team members to achieve better results. • Gather feedback from customers or prospects and share with internal teams. • Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.