Shatakshi Rasttogi

• Implemented stipend processes for payroll, enhancing operational efficiency. • Launched administrative leave processes on Workday for security investigations. • Drove the auto-enrollment initiative in Ireland, streamlining employee benefits. • Automated manual meal voucher processing using AI technology, improving accuracy.

In my role at Coinbase, I focused on headcount management and internal mobility audits, ensuring a seamless employee lifecycle experience. I addressed employee queries related to various HR processes, including leave of absence management and organizational changes. My work contributed to a more efficient recruitment and employee support system within the company.

Experienced HR professional skilled in managing diverse COE inquiries (onboarding, time-off, benefits, payroll) via Zendesk, ensuring policy compliance. Oversaw benefit invoicing, enrollment, and cancellations, including reconciliation and census data. Initiated meticulous off-boarding and orchestrated comprehensive onboarding for MongoDB employees. Coordinated dispatch of letters, including ex-employee verification and immigration complexities. Managed payroll tasks for new hires across multiple countries. Contributed to SOP creation, Zendesk updates, and process enhancements. Collaborated on cross-training initiatives and policy updates. Assisted in implementing HR compliance processes and ensured accurate reporting. Resolved employee inquiries, managed internal transfers, relocations, and changes on the SF platform. Implemented policy changes through effective Employee Experience communications. Handled payroll tasks and audits efficiently, including RTW processes and transitions.

Managed Employee Change Team initiatives and communications as the SPOC. Oversaw Talent Acquisition Operations, ensuring seamless US onboarding. Handled ServiceNow requests for terminations, leave, and pay modifications for India and US operations. Conducted Workday audits and corrections for data accuracy and compliance, including overdue I-9 reports. Managed Workday data tasks, including pre-hires and manual hires, and coordinated closely with US payroll. Addressed HR queries via ServiceNow for India and the US. Updated and audited associate profiles on Workday, resolving EIB upload failures promptly. Coordinated with US payroll for retro payments, status changes, and premium pay issues, ensuring accuracy and timeliness.

Managed hiring and onboarding for multiple clients using HRMS tools (Workday, Ultipro). Coordinated new hire paperwork collection, ensuring SLA compliance. Audited referral management during hiring and onboarding. Created and sent credentials for new joiners

Engaged in global HR collaboration, liaising with international HR teams for former employee background verifications. Coordinated educational verifications with University Registrars to authenticate candidates' educational backgrounds. Conducted database management, updating HR contact and education databases.Managed credit card spreadsheets for payment verification and maintained internal performance trackers. Reviewed claims, generated final Background Check (BGC) reports for clients, and maintained updates in the Vendor Portal.