Shashank Singh

Kroolo is an AI-native WorkOS built to transform how modern organizations operate and execute. In a world where work is scattered across multiple tools, Kroolo brings projects, goals, knowledge, and workflows into a single unified platform—powered by deeply embedded AI. Unlike traditional productivity tools, Kroolo doesn’t just help teams manage work—it actively drives it. With AI at its core, the platform understands context, connects enterprise systems, and turns intent into action, enabling teams to move faster with less manual coordination. From intelligent project execution to enterprise search that truly understands your business, Kroolo is designed to eliminate tool sprawl, accelerate decision-making, and unlock real productivity gains across teams. Our vision is simple: to build the operating system for AI-native work—where humans focus on outcomes, and AI handles the complexity.

Validus is a Fintech leader in Digital SME Financing across South East Asia, covering Singapore, Indonesia, Thailand and Vietnam - and one of the most admired Fintech startup in the Digital SME financing. Multiple awards winner in SFF, Fintech, Innovation and Lending ! Group Transformation covers Technology, Engineering, Product Experience, Delivery and Innovation, which touches Digital Lending, SME focused Neobank and CX platforms. Awarded with Global CIO 100 and CIO 75 ASEAN.

Led initiatives around Digital Transformation strategy, Direct To Consumer and On Demand Insurance. Plus full range of digital execution service around Customer Engagement, Customer Experience, Digital Marketing, Performance Marketing and Data analytics. Also includes onboarding digital partnerships for building digital eco-system

Glad to have led a great team of professionals in building one of India's largest Wellness, Fitness and Health e-commerce marketplace, including discovery platform, health vault, telemedicine, health products ecommerce and health apps. Currently in capacity of mentor and investor.

Region Head for the Asia, covering P&L across multiple markets and industries (Banking, Capital Markets, Insurance). Leadership role includes sales, P&L, CXO relationship management.

Managed the Digital / Business Transformation and change management programs across various business functions including Distribution Experience, Life Operations Efficiencies, Claims Automation, Customer Self Service and Technology. Worked closely with the leadership team in bringing the digital technologies as the business enablers.

Setup and exited FinTech Startup, a financial technology product company focusing in Capital Markets. The products cover the Institutional Front Office platforms for low-latency and high-frequency Electronic trading products. The technology platform was built on FIX - Financial Information Exchange, covering Algo, DMA and Exchange connectivity. Beta launch was done in 8 months.

Technology Innovation / Transformation, Projects approval management (budgets, spends, initiatives, etc), Technology strategy, Regional standards reviews, Shared services strategy and implementation and IT Governance (standards, policies, procedures, risk management). Set up n scaled Shared Services Hubs, Regional Core Platforms, Regional Claims System, Regional Digital Marketing, Regional Call Center CRM, Outbound Telemarketing Call Center, Regional Ops Automation

Responsible for overall business development and sales across the Greater China region, including managing the sales team and the sales targets Managed large scale (US$10m+) Offshore / Outsourcing projects – which included setting up of the Offshore development Centers. Responsible for overall P&L of the region – for all the key verticals (Financial Services, Insurance, Retail)