Sharif Abdelhamid

As Chief Patient Experience Officer at Denver Health, I’m honored to lead a dedicated team focused on delivering compassionate, equitable, and human-centered care across our health system. My work centers on improving how patients and families experience care—through better communication, increased access, and a deep commitment to empathy at every step of the journey. I have the pleasure of working with teams across Patient Advocacy, Language Services, Volunteer Services, Patient Information, and Spiritual Care/Chaplains—each playing a critical role in shaping a more connected and healing environment for those we serve. Since joining Denver Health in 2014, I’ve had the opportunity to grow from a Lean Facilitator into senior leadership, helping to elevate patient experience scores, expand language access, and strengthen service recovery and grievance resolution processes. My approach is rooted in collaboration, continuous learning, and using data to drive meaningful change. I’m a Certified Patient Experience Professional and serve as co-chair of the Beryl Institute’s Essential Hospitals Collaborative, where I contribute to national conversations about experience improvement and health equity. Outside of work, I’m proud to serve on the Board of Directors for Special Olympics Colorado, supporting inclusion, empowerment, and health for individuals with intellectual and developmental disabilities. I hold a master’s degree in Community Development from Regis University and a bachelor’s degree from Washington University in St. Louis. Every day, I’m inspired by the incredible teams I work alongside and the communities we serve.