Shantel D.

Responsible for identifying, attracting, and hiring top talent for various ground operations roles across United Ground Express locations, ensuring a diverse candidate pool and aligning new hires with the company's needs for providing exceptional customer service at airports, including tasks like passenger assistance, ramp service, and aircraft security checks, while upholding a strong focus on safety and operational efficiency within the airline industry. Actively source and recruit candidates for a range of ground operations positions like customer service agents, ramp agents, baggage handlers, and aircraft cleaners through various channels including job boards, employee referrals, networking, and social media. Conduct initial phone screens, review resumes, and assess candidate qualifications against job requirements to identify potential fits for United Ground Express roles. Conduct in-person or virtual interviews with shortlisted candidates, evaluating their skills, experience, customer service aptitude, and ability to work in a fast-paced airport environment. Collaborate with hiring managers to make informed hiring decisions based on candidate evaluations and alignment with team needs. Implement strategies to attract a diverse candidate pool and promote inclusivity within the hiring process. Build rapport with candidates and establish positive relationships with hiring managers across different airport locations. Maintain ongoing relationships with potential candidates and build a pipeline of qualified individuals for future hiring needs. Adhere to all federal and state employment laws, including equal employment opportunity guidelines, during the recruitment process.

Recruiting Specialist

Loading and unloading trailers Working with a team of 30 associates on the freight line Good communication and working as a team player Splitting Packages between conveyor belts Handling all IC packages & small packages Labeling packages, and relabeling as required Scanning every package on belt to ensure its able to be tracked effectively Bagging small packages Printing labels

Established repeat hiring manager relationships Building rapport with entry level and executive candidates Building rapport with all levels of the client hiring process. Multi-Location recruitment using (ATS) applicant tracking systems, web-based sourcing, referrals, and database creation and updating as required. Performed full cycle recruiting on 35-150 job requisitions, averaging 25-30 hires per month

Revamped recruiting processes for eight different divisions. Conducted recruiting presentations and designed employment packages to attract and top professionals. Streamlined tracking, posting, and metrics report generation to improve recruiting and sales team goal meeting. Implemented interviewing and hiring processes that complied with the company's Affirmative Action Plan. Administrative Assistant Data Entry, & Documentation Tracking notes in ADP system Tracking unemployment claims Notation of success or completed assignment, or non-success of client and or if the candidate or/client had issues good or bad Building relationships with both the ambassadors and the candidates Learned several vendor management systems (VMS) and ability to maneuver through many career job boards

Placed high-end technical professionals in the Information Technology Industry in contract and full-time positions. Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies. Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates. Performed extensive recruiting for Senior Software/Database Developers with heavy focus on technologies such as: C/C++, (Windows & UNIX/Linux), .NET Java/J2EE SQL Server Specialized in the Following: Software Engineers Architects (Distributed and Mainframe) Database Architects Developers/Administrators Network/System/Security Engineers Web Developers Quality Assurance/Test Engineers Technical Program Project Managers Development Managers Business Analysts