Shane Lewis
IT Helpdesk and Implementation Manager @ MBS
About
I am a motivated management professional specializing in IT customer service. I am dedicated to mentoring staff and streamlining processes to best accomplish organizational goals. I am looking to align myself with organizations and people that prioritize customer enrichment along with employee growth. I have worked in front line user interactions as well as leading teams of IT professionals. I am proficient in managing timelines, staff and budgets to task specifications. I also pride myself on performance management and improvement of staff to better reach their own career goals.
United States
Greater Columbia
Higher Education
IT Management, Interviewing, Performance Management, Project Coordination, Information Technology, Customer Experience, Contact Centers
Experience
IT Helpdesk and Implementation Manager
MBS
Columbia, Missouri, United States
Education
Arkansas State University
Business Administration and Management, General
Arkansas State University
Computer Information Systems
Shane Lewis's Contact Information
Phone
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