Shanmuga Rathinavel
Daily Operations Manager @ Banana Republic
About
Organized and Detail oriented customer service representative.Extensive experience using multiple Omni-channels. Experience leading negotiation and managing client relationships. A skilled storyteller with a demonstrated history of crafting compelling enablement collaterals for clients. A data-driven and agile marketer.
Canada
Greater Ottawa Metropolitan Area
Retail
Payroll Administration, Scheduling, Sales & Marketing, Teamwork, Product Development, Customer Relationship Management (CRM), Organization Skills, Merchandising Strategies
Experience
Daily Operations Manager
Banana Republic
Ottawa, Ontario, Canada
• Successfully drafted client journey mapping using Cx cloud Omni-Channels. • Maintain a clean and safe environment to prevent loss and minimize risk. • Payroll Administration and Scheduling teams. • Manage store supplies expense in accordance with the budget. •Build and share expertise in an assigned specialized functional area. •Hands on experience with Oracle iProcurement and Power Bi SaaS.
Brand Ambassador
Banana Republic
Montreal, Quebec, Canada
Logistics Coordinator
Aerotrans Global Forwarding (I) Private Ltd
Coimbatore, Tamil Nadu, India
• Maintained good relationship with key business executives and stakeholders. • Performed forecasting and tracking of key account metrics. • Provided exceptional account management and customer service skills, identified new business opportunities.
Business Manager
Super Spinning Mills Ltd - India
Coimbatore, Tamil Nadu, India
•Served as a lead point of contact for client accounts. •Developed a trusted advisor relationship with key business executives and stakeholders. • Delivered exceptional post service follow ups on a regular basis.
Administrative Assistant
Sowbaghya Grinder
Chennai, Tamil Nadu, India
• Exceptional account management and customer service skills, follow-ups over the phone and in person, with our customers and internal departments. • Planned and coordinated on-site and off-site meetings.
Education
York University
Business, Management, Marketing, and Related Support Services
Loyola Institute Of Business Administration
Logistics, Materials, and Supply Chain Management
Loyola College
Shanmuga Rathinavel's Contact Information
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