Shafi Khan

Build Multi AI Agents for Unified Ops.

— Engineered and directed transformation of Tanzu Insights, from a visionary concept to market-ready SaaS product, leading multi-disciplinary team which used Java, Spring, JavaScript, Angular, and AI/ML integration, processing targets of 1+ million events per day per customer, reducing customer MTTR by more than 40%. — Designed and architected robust platform to analyze and correlate data across diverse cloud environments (AWS, Azure, K8s), leveraging GenAI and ML technologies (Correlation and Anomaly Detection) in Java and Python for operational efficiency and to achieve customer data insights at 90% accuracy. — Craed Tanzu Insightsʼ architecture with 6 microservices using Java, Spring, and Kafka for real-time data ingestion, processing, and communication, ensuring seamless integration across multi cloud environments. — Employed API-first approach in JavaScript, Angular, and GraphQL to enhance data retrieval efficiency and reduce network overhead by 50%+, solving critical performance issues in multi-cloud and Kubernetes setups.

— Directed end-to-end delivery of key features such as Log-based Root Cause Analysis, Anomaly Detection, and Forecasting using Python and Java, enhancing vRealize analytics functionality and UX by 250%. — Led advanced research initiatives in collaboration with Office of CTO, focusing on AI-driven analytics which improved operational enhancements by 100%. — Championed integration of advanced analytics capabilities across cloud teams including vSphere, Wavefront, and Log Insight, ensuring successful integration of analytics capabilities utilizing Python and Java, growing Wavefront users by 30%. — Granted patent for the “Log-based Root Cause Analysis” invention, marking a significant advancement in troubleshooting methodologies using AI/ML. — Recognized by SVP for promoting cross-team innovation through initiatives like Innovation Sprints and hosting tech talks, leading to participation from 3 teams with 10 innovative ideas, resulting in 2 patent disclosures. — Spearheaded efforts to boost test coverage to 90% for all microservices, significantly improving code quality.

— Led team of 4 engineers in development of vRealize Operations (vROPs) product releases in Java, JavaScript, and Angular, ensuring timely and high-quality delivery. — Mentored and managed 7 interns and new graduates, driving their professional development and integrating them successfully into the team. — Frequently visited enterprise customers, including Target, BestBuy, and Thomson Reuters, to gather feedback and enhance workflows and customer experience (CX) of the product. — Developed 10+ innovative prototypes utilizing emerging technologies such as Java, Spring, JavaScript, Angular, and AI/ML, earning repeated commendations from Senior Executives.

— Joined vRealize Operations (vROps) product's UI team, serving as UI component owner for crucial areas such as Access Control and Custom Profiles using Java, JavaScript, ExtJS. — Served as Product Owner for key areas such as Workload Placement and Access Control in vROPs, overseeing feature design and implementation. — Spearheaded vROps.next UI design migrating to Angular from ExtJS, enhancing overall UI/UX.

— Led ʻDeveloper APIʼ project, collaborating with global teams and managing 4 vendors to drive critical delivery for search.BT.com using Java and JavaScript, increasing release frequency by 400%, from monthly to weekly. — Boosted search.BT.com Ad revenue by 5%, earning commendations from the BT Director of Online and Google Search Partnerships Director for EMEA.

— Delivered SpecTool project single-handedly, performing full stack development using Java, Spring, Hibernate, JavaScript, and ExtJS in just 3 months. — Led development of tools to enable the NetApp Teams to identify bad data and systemic process issues using Java, Spring, Hibernate, and JavaScript, significantly improving data accuracy and reliability by 3 - 4X. — Established data quality metrics, dashboards, and trends, enhancing decision-making processes for the CEO, CTO, and other key company executives.

— Served as component owner for Workflow Management, implementing 50+ enhancements in Java, JavaScript, and MVC frameworks, significantly improving revenue for the AdQuality team by over 200%. — Developed Bulk Approval feature, enabling simultaneous approval of 2+ million ads, improving efficiency and reducing approval time by 10X, recognized by Ad Quality Team and Product Management Team for excellence.

— Developed and enhanced multiple ADF Faces and Rich client components, leveraging JSF framework in Java to improve application performance and UX by at least 80%. — Recognized by Senior Management, including VP and Director of Server Technology Group, for outstanding debugging and resolution of a longstanding, complex bug in ADF Faces Treeview component.

Pursued M.Sc(Hons) Mathematics with B.E(Hons) Computer Science [ dual degree ] in 2005 from BITS PILANI