Shadi Al Mahallawy
Service Delivery Supervisor @ Diyar United Company
About
Experienced IT Service Delivery Supervisor with over a decade of experience in IT operations, infrastructure management, GNOC operations and technical team leadership. Proven success in managing service delivery for high-profile clients in the oil and gas sector. Skilled in incident and problem management, SLA governance, stakeholder communication, and compliance. ensuring service excellence across complex environments.
United Arab Emirates
Abu Dhabi
IT Services and IT Consulting
Root Cause, Infrastructure, BMC Remedy Ticketing System, Enterprise Software
Shadi Al Mahallawy's Contact Information
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