Sergio Gonzalez

• Generated qualified sales opportunities through high-volume outbound prospecting and consultative discovery conversations. • Helped restaurant owners improve online ordering and customer acquisition by introducing SaaS-based technology solutions. • Managed pipeline activity within Salesforce while collaborating with Account Executives and onboarding teams to drive successful customer outcomes.

• Managed a high volume pipeline of inbound and outbound opportunities, helping clients evaluate and secure life insurance solutions. • Conducted consultative sales conversations, uncovered customer needs, and delivered personalized product recommendations. • Navigated complex objections related to pricing, coverage, and underwriting while maintaining a customer first approach.

• Acquired new customers through territory prospecting and in home sales presentations for wireless and fiber solutions. • Utilized consultative discovery techniques to uncover customer needs and recommend value-driven technology solutions. • Managed daily appointments, prospecting activities, and follow up efforts while consistently driving new business opportunities.

• Contributed to a top-performing retail sales organization that achieved the #3 national sales ranking among thousands of T-Mobile locations nationwide. • Developed and mentored sales representatives through coaching on prospecting, consultative selling, customer retention, and closing strategies. • Supported store operations, sales performance initiatives, and customer experience programs while partnering closely with district leadership.