Sebastian Goga

Managed a cleaning team during weekend shifts within a strictly regulated food production environment (Mulder), ensuring facility readiness for the upcoming production week. Team Supervision: Led and coordinated a team of cleaning staff, assigning tasks and ensuring efficient workflow management during weekend operations. Quality Assurance: Ensured all cleaning activities met the strict hygiene and safety standards required in the food industry (HACCP compliance). Operational Planning: Organized schedules and cleaning priorities to cover the entire production facility within limited timeframes. Client Satisfaction: Served as the main point of contact on-site, guaranteeing high-quality service delivery to the client (Mulder).

Following a successful tenure as a Sales Representative, I was promoted to lead and coach a team of 6 sales representatives across the Wallonia region to achieve IPM Group's sales targets. Team Leadership & Coaching: Supervised, trained, and mentored the sales team to optimize individual performance and ensure the achievement of collective goals. Event Management: Designed and organized strategic sales events (e.g., coastal sales drives, Libramont Fair) to boost team morale, cohesion, and sales volume. Operational Oversight: Managed the administrative workflow, including the collection of signed contracts and reporting to the central office in Brussels. Logistics & Inventory: Oversaw the supply chain for the field team, managing inventory for promotional materials and client incentives (gifts). Field Coordination: Planned and optimized schedules to provide effective on-site support while serving as the primary liaison between the field team and upper management.

Supported SME and Public Sector clients in their digital transformation through Odoo ERP integration. Requirements Analysis: Conducted workshops with clients to gather business requirements and translated them into functional specifications. Gap Analysis: Identified gaps between standard Odoo features and client needs, proposing efficient workarounds or custom developments. Solution Design: Collaborated with the technical team to design scalable ERP solutions aimed at improving daily productivity and workflow automation. Project Support: Managed the end-to-end implementation lifecycle, including system configuration, user acceptance testing (UAT), and change management. Training: Delivered training sessions and documentation to ensure successful user adoption across various departments.

Managed the full sales cycle for products targeting the Hotel, Restaurant, and Café (HoReCa) sector, operating in a high-paced and competitive environment. B2B Prospecting: Conducted active field prospecting to expand the client portfolio, successfully presenting and selling products to industry professionals. Lead Generation: Managed the commercial pipeline by organizing meetings through cold calling and on-site visits. Territory Management: Operated with full autonomy, optimizing daily schedules and travel routes to maximize client visits and sales efficiency. Client Relationship Management: Built a strong professional network and ensured customer loyalty through a personalized, consultative sales approach. Performance: Consistently met sales targets while developing strong negotiation and time management skills.

🎓 A multidisciplinary program focused on Technology, Design, and Digital Strategy. Core Competencies (Key Results Focus): 💻 Programming: HTML5, CSS, Java, PHP (Front-end Development). 🎨 Design & Multimedia: Expert in Adobe Creative Suite (Photoshop, Premiere Pro, Illustrator, After Effects, InDesign) for visual and content production. 📈 Digital Marketing: SEO/SEM, Community Management (Facebook, Instagram, YouTube), targeted e-mail marketing, audience growth, conversion optimization. 📊 Project Management & Tools: Deployment of WordPress; ERP (Odoo) utilization; database administration (Access, Excel); effective e-project delivery. ⚖️ Legal & Finance: Business Law, International Taxation, legal framework for e-commerce. 🧠 Transversal: Advanced English (B2+), UX Design, market research, negotiation, logistics, accounting. Ability to bridge technical implementation, creative execution, and strategic business goals.