Sergio Del Papa Jr

Engaged in discovery, design, and evolution of digital system architecture for health and wellness platforms integrating multiple AI agents and advanced Retrieval-Augmented Generation (RAG) architecture, genetic analysis, and sophisticated analytics. Hands-on development using Django and Python, designing and managing RESTful APIs for seamless system integration, mobile applications on Android and iOS, supported by cloud infrastructure on Google Cloud Platform (GCP) and PostgreSQL databases. Defined product requirements, established KPIs, and tracked technical deliverables ensuring alignment with business objectives. Implemented DevOps practices including CI/CD pipelines, monitoring, and strict health data governance to ensure compliance and security.

Led technical projects for fiscal and tax analytics platforms focused on advanced automation, robotics, RPAs, and machine learning. Direct involvement in development and integration of electronic fiscal document systems (SPED, NF-e, CT-e) for data extraction, analysis, and regulatory compliance. Supported and improved agile processes (Scrum, Kanban), acting as liaison between technical teams and business stakeholders. Technologies used: Java Spring Boot, Kubernetes, Google Cloud, advanced RPA automation, and AI-powered chatbots for intelligent customer interaction.

Hands-on role in developing and implementing systems for financial, operational, and facility management, bridging local and international requirements. Worked directly with development teams to integrate solutions used in Brazil, Canada, and the USA. Participated in process automation projects, platform customization, and provided technical support for product implementation. Key achievements: Developed and delivered systems for operations and facilities management. Integrated technology solutions for multiple markets. Provided technical support and contributed to the commercialization of innovative products (5-Hour Energy, Tersano).

System architecture and development of technology solutions for taxation, tax recovery, and fiscal compliance. Active contributor in workflow automation and digital audit projects for large clients (Via, Carrefour, Pepsico, Fast Shop, Syngenta, etc). Provided integration support between technical and business teams.

Developed and evolved cloud-based platforms for automation and RPA in HR and Back Office. Delivered solutions for companies such as Ticket/Edenred and Swissport.

Participated in the design, development, and evolution of a web/mobile platform for patient management and support in public and private healthcare. Responsible for the technical management and oversight of the development team based in India, ensuring system delivery and continuous improvement. Highlights: over 9,000 users, pilots with hospital networks and municipalities.

Technical and business requirement expert for development, integration, and implementation of SAP, Totvs, and legacy solutions for HR, Accounting, Tax, and Finance outsourcing. Project experience for clients including McDonalds, LG, C&A, Polishop, Privalia.

Served as technical lead for a software factory and technology consultancy, responsible for solution architecture, systems integration, and delivery of customized solutions for major clients. Actively involved in systems development and operational coordination of internal and external teams. Led projects focused on automation, integration, and technology improvements for clients including PwC, Votorantim, McDonald's, and Soft Trade.

Co-founder and technical lead at a software development and consultancy firm, responsible for designing, implementing, and delivering tailored solutions for clients. Direct management of development teams, project coordination, and systems integration. Involved in strategic and operational projects for clients including Toyota, Unibanco, DixieToga, Bic Banco, MB Associados..

Development and implementation of a complete HR management solution for clients such as BankBoston, McDonald's, JPMorgan, Chase Manhattan, Banco Itaú BBA, Ogilvy, Petros, and others.