sareena khairuddin

System support for Baan IV ERP applications to local users in Kuala Lumpur office and international offices in Singapore, Australia, Canada and United Kingdom.

* Held in-depth discussions with clients to access and understand their specific requirements and expectations for all events * Managed and developed strategic plans of action to ensure budget remains within limits set by client * Did thorough research for suitable venues and locations as per clients requirements and negotiated for best prices within the budget * Trained new and existing crews prior to ensure all duties were executed smoothly and to everyone’s best ability * Facilitated communication with the professionals including venue management, designers, caterers, contractors and suppliers

* Determining project production through three stages: * Pre-Production: * Understanding client’s requirements and objectives, planning production schedule within the given production budget and production of creative design and printing materials * Production: *  Supervised the production crews in capturing video footages outlined by the pre-production process, including interviews, presentations, planned or unplanned coverage footages * Post-Production: *  Monitoring the process of logging, digitising, editing, mixing and mastering the captured footage into a final master (DVD, tape or media file)

Provide application training for Microsoft products: Word, Excel, Powerpoint and Access to corporate users

Provide hardware support for Hewlett Packard products (PC, printer, scanner, plotter) and software support for Microsoft and Lotus applications

* Project manager for Service Management module and Infor LN 10.6 upgrade with * Factory Track implementation * System support for internal and branches for erp Infor LN and Infor CRM users * Handle support calls from dealers and Hong Leong Yamaha Motor Branches for Dealer * Management System issues on motorbike registration to JPJ