Sarah Batista da Silva

• Leadership of the Business Unit in the commercial area of pharmaceutical, veterinary, and agribusiness products, integrating Sales and Customer Service with a focus on growth and profitability; • Accountable for commercial targets, market expansion, and new business development; • Strategic planning, sales forecasting, and commercial policy management in alignment with cross-functional areas; • Leadership and development of the sales team, driving high performance and service excellence; • Strengthening relationships with key clients and representing the company in the market.

• Led B2B technical sales of specialty chemicals for Paints & Coatings and Plastics segments. • Managed and expanded a strategic customer portfolio, strengthening key accounts relationships. • Conducted technical and commercial visits to support business development. • Prospected and onboarded new accounts. • Increased cross-selling by expanding product penetration per customer.

• Managed industrial accounts in the specialty chemicals segment. • Developed business in Paints & Coatings, Plastics, Rubber, Metalworking and Household Industrial sectors. • Strengthened long-term relationships with strategic customers. • Drove account growth through portfolio expansion and technical-commercial support. • Identified and qualified new business opportunities in the Brazilian market.

• Provided technical-commercial support for B2B specialty chemicals sales across multiple industrial segments. • Managed order lifecycle: entry, processing, follow-up and delivery coordination. • Performed active customer service and commercial support. • Contributed to portfolio expansion and increased product penetration.

• Supported B2B sales of commodities and specialty raw materials for the Agribusiness sector. • Assisted in key account management and customer portfolio development. • Executed order processing and customer support operations. • Contributed to commercial strategies for market expansion. • Strengthened relationships with existing accounts and opened new customers.

• Supported business development activities for specialty chemical products across multiple markets (industrial lubricants, automotive, pharmaceutical, food and optical sectors). • Assisted in customer portfolio management and business expansion strategies. • Provided commercial and technical support to Business Managers. • Coordinated sales orders and customer service activities. • Developed and organized technical documentation and product data sheets.

• Supported market prospecting and new business initiatives. • Assisted sales operations and customer service routines. • Contributed to the preparation of technical documentation and product specifications. • Assisted in commercial process optimization.

• Supported analytical activities in the quality control laboratory. • Conducted formulation and performance analysis of chemical products. • Performed HPLC analysis (High Performance Liquid Chromatography).