Sarah Niazi
Assistant General Manager | Community & Operations Leadership @ Flow
About
As a globally experienced marketing and real estate professional, I bring a unique blend of cross-cultural insights, strategic thinking, and a passion for growth. With a proven track record across diverse industries spanning customer experience management, real estate, and fashion, I thrive in environments that demand creativity, problem-solving, and a results-driven approach. Having worked in international markets, I’ve honed my ability to connect with people from various cultures, understand complex market dynamics, and deliver value-added solutions that resonate with clients and stakeholders. My bilingual skills and deep knowledge of global lifestyles have enriched my professional journey, enabling me to excel in collaborative settings and drive business growth. Recognized for my leadership, revenue generation, and ability to work effectively under pressure, I’m a go-getter who embraces challenges and constantly seeks opportunities for learning and improvement. Whether working individually or as part of a team, I’m committed to making an impact, adding value to my community through volunteering and to my workplace through dedication and innovation. Let’s connect and explore how I can help bring your vision to life!
Saudi Arabia
Riyadh
Real Estate
Multitasking, Phone Etiquette, Lease Administration, Problem Solving, Customer Experience, Customer Satisfaction, Organization Skills, Collaborative Problem Solving, Client Relations, Time Management, Real Property, Retail, Advertising, Sales Operations, Training and Development (HR), Leadership Development, Communication, Financing, Administrative Assistance, Working Experience
Experience

Real Estate Consultant
United States
In my role as a Real Estate Agent, I provide clients with expert advice on legal matters, market trends, and contracts. I focus on ensuring clients are fully informed about the legalities and regulations involved in buying or selling property, making me more than just a realtor but a trusted advisor. By offering personalized guidance, I help clients navigate complex transactions with confidence, ensuring their investments are both financially and legally secure. As a Real Estate Consultant I worked in and not limited to - Real Estate Law & Compliance - Contract Negotiation & Drafting - Client Education & Advisory - Specializing in asset acquisitions,dispositions, new construction sales, and development. - Consistently recognized as a well-connected and appreciated real estate consultant in Houston. - Developed strong client relationships by understanding needs and providing tailored property solutions. - Managed high-net-worth clients, advising on investment strategies and real estate portfolio growth. - Legal document preparation and review, ensuring compliance with all real estate regulations. - Leveraged the latest technologies to enhance efficiency, market properties, and provide superior client service. - Extensive experience in contract negotiations, market analysis, and business development. - Risk Mitigation Strategies - Fostering life long relationships

Customer Service Specialist
Houston, Texas, United States
- Team Leadership: Managed a dedicated team focused on delivering exceptional customer service in a high-profile retail environment. - Customer Satisfaction: Contributed to a 20% improvement in customer satisfaction scores through enhanced service strategies. - Training & Development: Led training sessions to ensure staff met high performance and service standards. - Leadership Recognition: Acknowledged for leadership during challenging times and fostering a collaborative team culture. - Key Customer Relationships: Built and maintained profitable relationships with key customers, ensuring personalized service and satisfaction. - Customer Issue Resolution: Efficiently resolved customer complaints, ensuring quick and effective solutions. - Sales Strategy: Kept customers updated on new products to drive sales through upselling and cross-selling. - Customer Needs Focus: Identified and addressed individual customer needs, tailoring service for a personalized experience. -Strategic Planning: Collaborated with managers to plan strategically for growth and improved customer experiences. - CRM & Business Reviews: Utilized CRM systems to conduct business reviews and strategize based on customer data.

Executive Administrative Manager
Riyadh, Saudi Arabia
- Dual Role Management: Successfully managed two roles simultaneously, balancing diverse responsibilities with adaptability and efficiency. - Key Point of Contact: Acted as the first point of contact between Superintendents, Principals, Teachers, and Staff, ensuring seamless communication. - Complex Situation Handling: Leveraged a diverse background to navigate complex situations, demonstrating quick decision-making and problem-solving skills. - Administrative Support: Provided critical administrative support, including updating information, scheduling appointments, and maintaining communications for school officials. - Translation & Interpretation: Served as a translator and interpreter for the High School, bridging communication gaps for non-native English speakers. - Counseling Support: Assisted in counseling roles, supporting students' emotional and academic needs. - Confidential Client Interaction: Handled confidential communications with high-profile clients, including royal families, maintaining discretion and professionalism. - Event Coordination: Organized events and initiatives for a diverse student and parent body, enhancing the school’s community engagement. - Crisis Management: Prepared to respond swiftly to emergency situations, ensuring a proactive and calm approach. - Recognized Performance: Highly praised by staff and supervisors for outstanding performance and professionalism. - Interpersonal Skills: Utilized exceptional interpersonal skills to interact with Riyadh's prestigious and diverse community. - Counseling Office Offer: Received an offer to join the counseling office for the next academic year, reflecting high performance and trust from the school.
Sarah Niazi's Contact Information
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