Sarah Mohab

HR Specialist @ Emaar

About

Talented, smart, committed, reliable, career focused, target achiever, ambitious and positive.

Country

City

Egypt

Industry

Real Estate

Skill

Customer Service, Call Center Administration, Communication, Soft Skills, Presentations, Microsoft Office, Internet, Microsoft Excel, Operations Management, Direct Sales, Complaint Management, Client/Hiring Manager Relationships, People Skills, Recruiting, Screening, Call Centers, Management, Project Planning, Budgets, Project Management

Experience

HR Specialist

Emaar Misr

2012-4 - Present · 14 yrs 6 mos

UpTown Cairo Mokattam

PA for Chief Marketing Officer

Emaar

2012-4 - 2012-12 · 9 mos

Egypt

Senior Supervisor

Vodafone

2007-12 - 2011-12 · 4 yrs 1 mo

 Managing a team of 25 agents.  Acting as Operation Manager's delegate.  Quality Observations.  Managing the floor on a weekly period.  Adhering to Supervisors' KPIs.  One on Ones and coaching sessions  Providing training to new batches  Client relationship management with Qatar partner  Passed HR assessment for Operation Manager vacancy  Responsible for hiring process, interviews... etc.

Telesales Representative

Special Data Processing

2005-12 - 2006-10 · 11 mos

 Inbound call center taking calls from customers and up selling different products all the way from Cell phones to magazines.  Top sales performer on team level of 15 agents.