Sankhadeep Sengupta

➢ Achieve monthly, quarterly and annual sales targets established as per AOP and execute business development, offering positioning and sales strategies as a member of the Business Development team for Karnataka ➢ Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline. ➢ Work in close collaboration with presales team & delivery teams to ensure that proposed offerings and services fully meet customers’ business and technology needs. ➢ Provide support to customers during initial phases of an engagement. Follow up and ensure total client satisfaction through the life cycle of the relationship. ➢ Adhere to all Sales, Human Resource, and corporate ethical policies, standards and guidelines.

* Manage and Drive the US- Inside Sales & Account Management business. * Primary responsibility is to work with the category managers & build a solid sales pipeline. * Closely track team performance in (Salesforce) in order to ensure effective management of the pipeline. * Establish effective training program for the Inside Sales Managers to upgrade their product knowledge. * Oversee the Performance appraisals, promotions & smooth on-boarding of new joiners. * Create Outreach and Stay-in-touch campaigns with customers through a combination of various marketing touches. * Work closely with the Quality Team to ensure regular call audits and constructive feedback to the team. * Responsible for accuracy, quality & consistency of sales reporting, performance dashboards, analytics, trend, etc.

* ❖ New Business Development * ➢ Prospect for new Clients with the sales team & turn this into increased business * ➢ Research & build relationships with new clients. * ➢ Work with sales team to develop proposals that speaks to the client’s needs, concerns & * objectives * ➢ Participate in pricing the solutions * ❖ Client Retention * ➢ Present new products & upgrades and enhance existing relationships * ➢ Work with technical staff on feasibility and other challenges to meet customer needs. * ➢ Arrange and participate in internal & external client debriefs. * ❖ Business Development Planning * ➢ Present to & consult with mid & senior level management on business trends on a view to * developing new services & solutions. * ➢ Using knowledge of market & competitors, identify and develop the company’s unique * selling points & differentiators.

* Create and implement plan for revenue generation by addition & retention of institutional * bodies * ➢ Ensuring workflow efficiencies, customer service excellence and quality assurance. * ➢ Achieving overall productivity and service & sales level targets of the team

* ➢ Managing the operational activities and challenges of allocated teams and ensuring resources * match workloads to provide cost effective, high quality service within agreed SLA’s and * timeliness. * ➢ Generating performance reports of team and presenting them to higher-level management.

* ➢ Recruitment of Channels Partners for business generation & higher market penetration. * ➢ Work in the market to generate qualified leads in coordination with the Channel Partners thus * appointed. * ➢ Tie up with all CDIT outlets, both exclusive & multi branded, for sales of Tata Photon+ Data Cards * ➢ Maintain excellent relationship with HP World Stores, Dell Stores, Acer Outlets & Lenovo Outlets. * ➢ Appoint & train ISDs (In Shop Demonstrators) & deploy them in high footfall counters for * maximizing sales. * ➢ Assist the MARCOM team in handling local promotions. * ➢ Conduct Dealer/Channel Partner Meets to provide training about products & also to recognize * Key Retailers’ contribution.