Sandeep Kumar
Human Resources Specialist
About
I am a dedicated Community Management and Operations Professional with experience in Audio Chat Room Platform Management, Host Management, Agency Operations, Customer Support, and Team Leadership.I have experience in managing communities, supporting users, handling operational tasks, recruiting and training hosts, and ensuring smooth platform operations. I am passionate about building strong teams, improving user engagement, and delivering excellent customer support.I am currently seeking opportunities in Community Management, Operations Management, Customer Support, Platform Operations, and Country Manager roles.I am committed to professionalism, teamwork, and achieving organizational goals.
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India
Information Technology & Services
Voice Platforms, Retention Strategies, Remote Operations, Remote Administrator, Remote Team Management, Training Management, Information Management, Computer Application Training, Conflict Management, Executive Management, Organization Skills, User Journeys, Server Administration, Team Management, English, Revenue Management, User Management, Communication, Administration, Microsoft Office
Experience
Human Resources Specialist
Audio Chat Room Platform Management Services
1 Year Experience
Business Development Specialist
Audio Chat Room Platform Management Services
1 Year Experience
Support Services Specialist
Audio Chat Room Platform Management Services
3 Year Experience
Caller
1 Year Experience as a Customer Support Calling From Noida Sec 63
Platform Manager
Audio Chat Applications (Yoyo, Ishwo Live, FocoChat, Rain Live)
Managed complete country-level operations including hosts, agencies, and users • Increased user engagement and retention through events and strategies • Supervised admin teams and ensured smooth platform performance • Handled reports, bans, disputes, and compliance • Coordinated with international teams for growth and targets
Human Resources Manager
Recruited and trained hosts and agencies • Managed daily room activities and ensured active engagement • Monitored host performance and revenue targets • Provided support and issue resolution for users and hosts
Customer Support Specialist
Handled user queries and technical issues • Maintained platform quality and safety • Assisted in moderation and reporting system
Social media support customer support
fofochat voice chat
Noida
1 Year Experience as a Customer Support Calling From Noida Sec 63
Education
Veer Bahadur Singh Purvanchal University, Jaunpur
Sandeep Kumar 's Contact Information
Phone
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