Samir Patel

Responsible for engineering in Instagram's Communities product group, whose mission is to build the IG user community in a safe and secure manner • Portfolio included Well-being (trust & safety, integrity, equity, racial justice, fairness), Trust (privacy and security), Connections (MAU/DAU, Instagram's graph, Instagram Lite - for emerging markets), Youth Platform (x-Meta platform components for U18), and Product Foundation (x-Instagram performance, various platform services, mobile & desktop web, iOS & Android client). • Oversaw growth of Instagram's user base from 300M to 2+B (MAU & DAU) • Built IG's integrity, privacy, security, and well-being programs: strategy, governance models, (eng + XFN team structures), x-Meta & x-industry interactions, metrics frameworks, general operating model • Established Instagram's Web and IG Lite programs.

Responsible for Facebook's Protect and Care product group (eng, PM, design, data science, research); the team was responsible for integrity and security across all Facebook surfaces. • Designed the framework for integrity and security for Facebook, which spanned the product group and operations. This included the governance model, goals/metrics framework, and the build-up of the operations team for human labeling. • Established the Facebook's ML framework for handling trust & safety and security issues (spam, fake accounts, child safety, counter-terrorism, suicide prevention, human trafficking, etc.) • Built the framework for Facebook's compassion research work to work with academics to focus on positive well-being • Led key pieces of various x-company efforts (Elections 2016, FB video, Facebook/China).

Responsible for Google’s online e-commerce store for hardware, accessories and services (play.google.com/store/devices) • Founded the team that has responsibility for Google’s online hardware store, focusing on a D2C model • Achieved $1B run-rate within 3 quarters of store launch

Founded team to provide support for Google’s digital content properties (ebooks, music, apps, newspapers, magazines) and commerce platform (Checkout, mobile wallet, offers, product search). • Created high touch support model spanning multiple channels (email, click-to-call, phone) for B2B and B2C • Using a combination of FTEs and vendors, achieved a support cost model of 3.5% of gross revenue • Achieved CSAT of 80+% for majority of portfolio

Managed Google’s localization effort - an operations team of 70 spanning localization, technical writing, and email marketing, with an organization spanning 15 countries. • Managed a budget of $35M to provide localization services for all of Google’s products and services (UI, support material, marketing, and legal) for 40+ languages. • Increased localization efficiency by 25% over a period of 4 quarters and drove quality rates to the highest in Google’s history. • Created and implemented a strategy to create a self service model for localization for internal service consumers, including the creation of a direct model to suppliers through a community framework.

Managed a group of 80 development and QA engineers in the US, China, and India to deliver server and client products for Innopath’s integrated Mobile Device Management platform. • Hired as change agent to up-level the engineering organization (talent pool, processes, delivery execution, product architecture, release models) to prepare the company for a liquidity event.

Led an advanced development team of 10 in Sun’s utility computing group in the CTO organization. • Responsible for creating and incubating a developer eco-system for Sun’s grid and utility computing programs. • Created and transferred to product groups a prototype offering for service level management for JES (Java Enterprise System)

Managed a team of 275 across the US, APAC, and EMEA. Responsible for delivering Sun's automated data center software technology, N1. • Created technology & product roadmaps for N1. • Integrated the Terraspring acquisition to support hardware virtualization & delivered the management software for Sun’s first hardware blades offering. • Led M&A activity to acquire Centerrun, filling Sun’s gap in service provisioning for N1.

Managed a team of 175 across the US, APAC, and EMEA. Responsible for delivering Sun’s systems management solution. • Revamped Sun's systems management strategy to focus on partnerships with third party enterprise management framework companies (e.g., Computer Associates, BMC, IBM, HP) rather than continuing to invest in the technology internally.

• Restructured the product management team’s charter to focus on roadmap development and OEM relationships. Consolidated product lines and revamped OEM business & pricing models. • Drove the creation of Roxio’s consolidated product & technology roadmap after the acquisition of MGI.

Managed a team of 250 across the US, Germany, and Japan. Responsible for worldwide engineering for Roxio in the areas of development, QA, localization, technical publications, and program management. • Managed the release of a new generation of products for Roxio (Easy CD Creator 5.0, Toast 5.0, and GoBack 3.0).

Participated in and oversaw the growth of Adaptec’s software division from an annual run rate of $18M to $135M in four years. The group’s flagship products, Easy CD Creator and Toast, provide support for CD and DVD recording for multimedia applications. P&L responsibility for Adaptec’s CD/DVD software division. Managed a world-wide team of 200+ in engineering, product management, and sales. • Led the growth of the business from an annual run rate of $70M to $135M, while achieving a peripheral OEM market share of 75%, system OEM share of 100%, retail upgrade rate of 3+%, and operating profits of 20%. • Served as interim COO for Roxio, a spin out of Adaptec’s software division. Drove separation activities in engineering, IT, sales, product marketing, legal, and HR.

Added operational responsibilities in technical support, production, and distribution channel management. • Consolidated technical support for the software division in EMEA, yielding a reduction in costs. • Consolidated retail distribution in Asia Pacific to four distributors and created a BTO based operational model. • Drove the effort to decrease COGs on products from Adaptec’s Singapore manufacturing site; 50% COGs reduction for certain SKUs. • Responsible for defining Adaptec’s disaster recovery offering; this led to the acquisition of GoBack from Wildfile, Inc.

Responsible for engineering for Adaptec’s Software Products Group. • Organically grew the organization from a group of 25 to 60 in two years to accommodate for the growth of the business. • Initiated the effort to re-architect the code base to support Microsoft’s latest technologies, COM and ActiveX. • Participated in the evaluation of multiple M&A opportunities in the optical recording industry, eventually leading to the acquisition of CeQuadrat, GmbH. • Negotiated technical and business terms with Microsoft to include CD-R support in Windows XP. • Led Adaptec’s 1394 group for nine months in an effort to create a software P&L for the organization.

Provided strategic direction and developed new business avenues for Apple CTO. • Participated in a small technical team to evaluate alternative third party operating systems to replace Apple's Copland program. The result of this evaluation was the acquisition of NeXT. • Participated in a small cross functional task force to define Apple's tools strategy (compilers, debuggers, IDEs, frameworks, performance tools).

Managed a group of six project managers for the MacOS department. • Responsible for the day-to-day operations of the Modern OS department; this team was responsible for the creation of Apple's first pre-emptive, multi-tasking operating system and consisted of 110 engineers.

Managed a group to coordinate system performance issues for MacOS 8 (Copland). • Responsible for creating the necessary tools for instrumentation, debugging, and fault insertion; doing performance analysis, benchmarking, and competitive analysis.

Master’s Project: Analysis of Unification Algorithms

Magna Cum Laude in Mathematics, Distinction in all subjects