Salman S

•Proficient in managing Salesforce order systems, ensuring smooth processing from order creation to fulfillment, including exportation, summary generation, fulfillment management, and invoicing, with a focus on warehouse assignment and shipment coordination. •Successfully integrated Salesforce order management with leading e-commerce platforms like Commerce Cloud and third- party tools such as Commerce Tool, streamlining order processing and enhancing customer experience across multiple channels. •Implemented omnichannel inventory solutions leveraging location and location groups, optimizing warehouse assignment and inventory tracking for efficient order fulfillment and customer satisfaction. •Demonstrated expertise in integrating Salesforce Order Management System (OMS) with Enterprise Business Systems (EBS) using Mulesoft, ensuring smooth data flow and process alignment across platforms. •Proficiently integrated various payment methods (e.g., Stripe, Eigen, Klarna, PayPal) with Salesforce OMS, facilitating smooth authorization, capture, and refund processes, enhancing payment processing efficiency and customer satisfaction. •Played a pivotal role in understanding and addressing complex project requirements, actively participating in brainstorming sessions to devise optimal solutions. Led the development of Lightning Pages, Apex Classes, and Triggers, ensuring compliance with Salesforce governor limits and contributing to the overall success of projects

Spearheaded the design and implementation of complex API integrations between Salesforce, ServiceNow, and ensuring seamless data flow and enhanced system connectivity. Expertly developed and customized Salesforce solutions using Apex, Visualforce, and Lightning components to meet sophisticated client and business requirements. Directed the architecture and design of system integrations, leveraging best practices in API development and system architecture with a focus on scalability and performance. Engineered and optimized Salesforce and ServiceNow APIs, including REST and web services, to streamline data exchange and improve automation processes. Oversaw full lifecycle application development, including requirement analysis, solution design, development, testing, and documentation, ensuring high-quality deliverables and adherence to best practices. Spearheaded the implementation of critical OMS features including order cancellation, return processing, fulfillment, shipment tracking, invoices, credit memos, payment handling i.e. Payment capturing and refunds, enhancing operational efficiency

> Designed and implemented scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and Aura, ensuring adherence to best practices, SLDS guidelines, and platform limits. > Configured and optimized automation tools such as Flows, Process Builder, Workflow Rules, and Validation Rules to streamline business operations and improve system efficiency. > Developed custom reports and dashboards, delivering actionable insights for stakeholders to track KPIs and make informed decisions. > Led data management activities including imports, exports, deduplication, and cleansing to maintain high standards of data accuracy and integrity. > Integrated Salesforce with third-party systems using REST and SOAP APIs, enabling seamless communication across platforms and enhancing business workflows. > Administered user roles, profiles, permission sets, and security settings, while conducting regular system audits to maintain platform security and performance. > Mentored junior developers, reviewed code for quality and efficiency, and collaborated with cross-functional teams to gather requirements, define technical solutions, and support agile delivery.

•Spearheaded the creation and enhancement of link cartridges, facilitating smooth integration and functionality within the Salesforce Cloud Commerce platform. •Proficient in developing various components including controllers, services, job frameworks, scripts, templates, forms, and models, ensuring efficient and scalable solutions. • Demonstrated mastery in developing server-side JavaScript code using ECMA5 syntax, coupled with expertise in jQuery, SCSS, Bootstrap, and HTML5, ensuring high-performance web applications. •Built Omni-channel inventory system from scratch, facilitating synchronized inventory management across multiple platforms such as Commerce Cloud and Order Management System, optimizing stock availability and customer experience. •Demonstrated proficiency across diverse business domains including logistics, e-commerce, and service industries, enabling comprehensive understanding and tailored solutions. •Proficiently utilized Salesforce development technologies including Classic, Lightning, and Lightning Web Components (LWC), ensuring adherence to SLDS principles and governor limits. •Developed powerful Apex code and LWC components, leveraging SF coding concepts such as batch processing, test classes, triggers, and REST APIs. Implemented declarative automation features like process builder, flows, and validation rules to streamline complex business processes effectively