Deepak N.

Deepak N.

Data Scientist/AI-ML Engineer @ Fannie Mae

About

With over 10 years of experience, I specialize in transforming raw data into actionable insights and building intelligent systems that solve complex business problems. My expertise lies in large language models (LLMs), Generative AI, and predictive modeling, delivering measurable results across various industries. I have successfully deployed scalable AI and ML solutions for fraud detection, customer analytics, and process optimization, leveraging advanced algorithms and cloud platforms like AWS and Azure. My hands-on approach includes developing end-to-end machine learning pipelines, fine-tuning AI models, and integrating them seamlessly into production systems. 🔍 Core Strengths: AI/ML Expertise: Mastery in LLMs, generative AI, predictive modeling, and natural language processing (NLP). Cloud & Big Data: Proficient in AWS, GCP, Spark, Kafka, and Snowflake for scalable data processing and model deployment. Data Visualization: Skilled in storytelling with Tableau, Power BI, Python (Seaborn, Matplotlib), and D3.js. Programming: Advanced knowledge of Python, R, SQL, and JavaScript. Leadership: Experienced in leading cross-functional teams, mentoring junior professionals, and driving collaborative innovation. 🔗 Let’s Connect: I’m passionate about delivering AI-driven solutions to empower businesses. Open to collaborations in Data Science, AI, and Generative AI domains.

Country

-

City

United States

Industry

Information Technology & Services

Skill

R (Programming Language), Informatica, HDFS, ODS, OLTP, Oracle 10g, Databricks, LangChain, TensorFlow, PyTorch, Hugging Face, AWS (SageMaker, EMR, Redshift), Jupyter Notebook, Spark, LoRA, QLoRA, Fine Tuning, Large Language Models (LLM), Retrieval-Augmented Generation (RAG), Prompt Engineering

Experience

Fannie Mae

Data Scientist/AI-ML Engineer

Fannie Mae

LinkedIn
2023-11 - Present · 2 yrs 11 mos

San Francisco, California, United States

* Fine-tuned large language models (LLMs) like GPT, BERT, and T5 for advanced NLP tasks, including summarization and text generation. * Achieved 30% reduction in fraud through AI-powered anomaly detection and early fraud pattern recognition. * Designed real-time Gen AI solutions for transaction analysis, improving customer satisfaction by 15%. * Developed pipelines with Apache Spark and Kafka to process large-scale data streams efficiently. * Integrated AI models with APIs to enable dynamic data retrieval from MongoDB, MySQL, and other data sources. * Conducted advanced EDA using Python libraries like Pandas and Matplotlib, extracting actionable business insights. * Deployed scalable AI models on AWS, leveraging SageMaker and Docker for seamless deployment and monitoring. * Created CI/CD pipelines for automated testing and deployment of machine learning models. * Collaborated with SMEs to curate high-quality datasets, improving model accuracy and robustness. * Used prompt engineering and few-shot learning techniques to adapt LLMs for domain-specific applications. * Optimized model performance with techniques like contrastive learning and self-supervised training. Trained teams on advanced AI concepts, enhancing organizational capability in machine learning.

CVS Health

Data Scientist

CVS Health

LinkedIn
2023-3 - 2023-10 · 8 mos

Austin, Texas, United States

* Designed and implemented Databricks ETL pipelines, streamlining the data processing workflow. * Built Snowflake queries and optimized data warehouses, improving query performance by 20%. * Created Tableau dashboards for stakeholders, providing real-time insights into sales and marketing performance. * Enhanced Hadoop ecosystems by resolving issues in Kafka, HBase, and Hive, reducing data downtime. * Implemented Azure Data Factory pipelines to automate data extraction and transformation processes. * Conducted time-series analysis using ARIMA and LSTM models for accurate demand prediction. * Collaborated with cross-functional teams to identify data lineage and governance gaps, ensuring regulatory compliance. * Automated ETL workflows, reducing processing time by 30% and increasing data reliability. * Designed advanced SQL scripts to extract and analyze customer data for business insights. * Developed forecasting models to predict future trends and behavior, achieving 95% accuracy in projections. * Audited and documented data transformation rules to improve governance practices. * Created self-serve analytics tools, empowering business users with ad-hoc reporting capabilities.

HSBC

Senior Data Scientist

HSBC

LinkedIn
2022-7 - 2023-2 · 8 mos

San Francisco, California, United States

* Developed customer churn prediction models using XGBoost, achieving an 87% accuracy rate. * Designed time-series models (Prophet, ARIMA) for forecasting customer data usage, with 94% accuracy. * Built IoT usage analytics pipelines, enabling predictive analysis for customer behavior and churn reduction. * Automated billing and payment models, reducing customer service call volume by 23%. * Created interactive dashboards in Tableau, visualizing trends and insights for business stakeholders. * Designed and deployed LSTM models for real-time anomaly detection in IoT device usage. * Conducted customer segmentation analysis, optimizing marketing strategies for high-value groups. * Implemented cross-validation techniques to ensure model reliability and generalization. * Conducted workshops to train teams on advanced ML techniques, fostering a data-driven culture. * Optimized model pipelines using Apache Spark, achieving a 15% improvement in processing speed. * Enhanced data visualization with Tableau dashboards, resulting in faster decision-making by leadership.

Merlin Softech & Telecom Pvt. Ltd.

Data Scientist / ML Engineer

Merlin Softech & Telecom Pvt. Ltd.

2017-4 - 2021-11 · 4 yrs 8 mos

Hyderabad, Telangana, India

* Developed an intelligent recommendation system utilizing advanced machine learning algorithms (collaborative filtering, content-based filtering, etc.) to analyze customer profiles, historical data, and preferences for generating personalized insurance policy suggestions. * Implemented a state-of-the-art chatbot driven by Natural Language Processing (NLP) to handle customer queries, provide information on policy details, and assist with claims processing. * Led the development and deployment of advanced machine learning models to power the Policy Recom. * Utilized supervised learning techniques to analyze historical data and customer behavior for accurate policy recommendations. * Spearheaded the design and implementation of the NLP-driven chatbot, ensuring it understands natural language queries and provides context-aware responses. * Collaborated with IT teams to seamlessly integrate the Policy Recommendation System and Chatbot with backend systems, including policy databases, CRM tools, and claims processing systems. * Used Google Dialog Flow for entity recognition and machine learning, creating and configuring the chatbot or virtual agent within the Dialog Flow Console. * Tested the chatbot using the Dialog Flow console by entering sample user inputs, evaluating its ability to recognize intents and extract entities. * Utilized analytics and insights provided by Dialog Flow to understand user interactions, identifying areas for improvement and refinement based on user feedback and performance data. * Elevated customer engagement by providing personalized policy recommendations, fostering a more positive and tailored experience, leading to a 17% increase in customer satisfaction and engagement levels. * Established a continuous improvement process for the machine learning models, involving regular retraining and optimization to adapt to changing customer preferences and market dynamics.

Airbus

Junior Data Scientist

Airbus

LinkedIn
2014-7 - 2017-3 · 2 yrs 9 mos

Bengaluru, Karnataka, India

* Built machine learning algorithms using Python libraries like Pandas, NumPy, Matplotlib, Scikit-learn, and SciPy for stress analysis. * Developed data pipelines for analyzing stress and strain data from Airbus aircraft models (A320, A330, A350). * Worked with Caffe Deep Learning Framework for processing various data formats like JSON and XML. * Implemented Agile Methodology to build internal applications, streamlining integration processes for manufacturing analytics. * Designed and implemented end-to-end systems for data analytics and automation, integrating with visualization tools using R, Hadoop, and MongoDB. * Utilized Spark, Hadoop, and Cassandra for data manipulation, improving data processing efficiency by 45%. * Developed QlikView Data Models, extracting data from multiple sources, including DB2, Excel, and flat files. * Conducted all phases of data mining, including data collection, cleaning, modeling, validation, and visualization. * Performed classification tasks using supervised algorithms like Logistic Regression, Decision Trees, and Naive Bayes. * Built scalable SQL tables and wrote complex SQL queries for data extraction and transformation. * Conducted data quality validation techniques to identify anomalies in critical data elements. * Collaborated with Business Analysts and SMEs to design and implement tailored data solutions for engineering teams. * Automated manual stress analysis processes, reducing processing times by 30% and increasing accuracy.

Education

San José State University

San José State University

LinkedIn

Applied Data Science

Visvesvaraya Technological University

Visvesvaraya Technological University

LinkedIn

Deepak N.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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