Sadia Arshad

Customer Care Specialist @ People Perfect

About

With a BS Honors in Chemistry, I’ve always been curious—but my curiosity doesn’t stop at the lab bench. I love exploring digital creativity, content strategy, and the ways marketing can make an impact. Over the past 3+ years, I’ve worn multiple hats—sometimes at the same time! I’ve worked in: • Customer Support & Client Communication • Content Strategy & Digital Media • Website Management & SEO • Multimedia (Video Editing & Graphic Design) • Education & Teaching What ties it all together? I enjoy solving problems, creating meaningful content, and helping people understand complex ideas. I bring creativity, analytical thinking, and clear communication to every project, whether I’m supporting clients remotely or teaching students in person. Some highlights from my journey: • Generated 40+ qualified leads per month while keeping 100% client satisfaction • Produced 720+ blogs, manuals, and content pieces per month, helping brands grow and connect with their audiences • Managed SEO, digital marketing campaigns, and multimedia content for multiple clients • Supported Amazon sellers with product optimization and client communication • Taught 50+ students in science, helping them achieve a 95% success rate in comprehension and performance I’m adaptable, persistent, and always learning—and I love taking on challenges that let me combine strategy, creativity, and execution. If you’re looking for a professional who can bridge digital, client-focused, and educational domains, let’s connect—I’d love to collaborate and make an impact together.

Country

Pakistan

City

Lahore

Industry

Management Consulting

Skill

Academic Support & Tutoring, Stress Management for Students, Lesson Planning & Curriculum Design, Creativity & Critical Thinking Development, Performance Assessment & Improvement, Communication & Interpersonal Skills, Individualized Learning Support, Team Collaboration with Staff & Administration, Educational Technology Integration, Problem Solving & Conflict Resolution, Mentoring & Coaching, Positive Learning Environment Creation, Classroom Management, Student Engagement & Motivation, Parent & Guardian Communication, Web Content Creation, Content Design, Data Research & Processing Specialist, Content Writing & Content Strategy, Project Management

Experience

Customer Care Specialist

People Perfect

2025-12 - Present · 10 mos

Lahore, Punjab, Pakistan

Customer Support Executive

Home Hustler Real Estate

2025-5 - 2025-11 · 7 mos

Dubai, Dubai, United Arab Emirates

Handled client inquiries and concerns with care, ensuring they felt heard and supported, and consistently worked to bring them on board. Generated 40–50 leads per month while coordinating RSVPs and maintaining strong client relationships. Contributed to key projects with Damac, Binghatti, and Amar Developers, helping clients navigate options and make confident decisions.

Content Strategist & Data Analyst Specialist

DeskZone

2024-1 - 2025-4 · 1 yr 4 mos

Johor town Lahore

Duties Skilled in content writing and strategy, focusing on creating engaging, informative, and SEO-optimized content. Developed and maintained manuals, guides, and blogs, producing 700+ pieces of content per month. Conducted detailed data research and fact-checking to ensure accuracy and reliability in all content. Worked on website optimization and SEO strategies to improve search engine ranking and online visibility. Managed content for Amazon and other e-commerce platforms with SEO-focused approaches. Success Consistently increased website traffic and engagement through high-quality, well-optimized content. Enhanced search engine ranking for multiple websites through targeted SEO strategies. Streamlined content creation process, maintaining quality while meeting high-volume targets. Built user-friendly manuals and guides that improved customer understanding and satisfaction. Projects Manual Creation: Developed comprehensive manuals for internal teams and customers, ensuring clarity and usability. Blog Writing: Created 700+ blogs monthly covering diverse topics, optimized for SEO and audience engagement. SEO & Website Projects: Improved website ranking, visibility, and user engagement through strategic SEO implementation. Amazon & E-Commerce Projects: Managed product descriptions, SEO strategies, and content optimization for online platforms.

Teacher

Maymar School

2022-10 - 2023-11 · 1 yr 2 mos

Chunian, Punjab, Pakistan

Skilled in teaching Science and English to classes of 50 students, creating engaging and enjoyable learning experiences that boost understanding and confidence. Experienced in supporting struggling students, fostering creativity, reducing stress, and motivating personal growth. Achieved a 95% success rate, earning appreciation from the principal and school authorities. Actively contribute to extracurricular programs to enhance student development and overall school progress.

Education

Government College University, Faisalabad

Chemistry

2021-4 - 2025-10 · 4 yrs 7 mos

I hold a BS (Hons) in Chemistry from GC University Faisalabad (2025). During my university years, I gained hands-on experience teaching science to 45 students, participating in support activities, and exploring content writing and strategy. I also took on freelance projects that strengthened my skills in digital marketing, graphic design, and video editing. Professionally, I have experience in online teaching, customer support, and content creation, managing tasks such as data management, research support, and digital marketing campaigns. I am proficient in Microsoft Office, virtual classroom tools, and communication, and I enjoy combining my academic knowledge with creative and practical work. I am passionate about helping students learn, creating impactful content, and continuously developing my skills to make a meaningful contribution in both education and digital media.