Sabyasachi Sahu

- Owned the product roadmap and OKRs for Journeys, CleverTap's workflow automation product — driving prioritisation across Engineering, Design, Data, Sales, and Customer Success. - Led AI and GenAI initiatives to reduce marketer effort, accelerate time-to-launch, and make journey building more intelligent and intuitive. - Drove feature development across segmentation, automation, and collaboration — simplifying complex workflows and improving adoption across enterprise verticals. - Evolved Journeys into an AI-powered engagement platform, balancing innovation with measurable customer and business impact.

- Drove PLG initiatives across onboarding, pricing, and self-serve — reducing friction for new customers and improving time-to-value on CleverTap's platform. - Led pricing and packaging strategy for the self-serve segment, introducing new plans and add-ons tailored to early-stage and cost-sensitive customers. - Built developer-facing tooling including an Integration Debugger, enabling real-time troubleshooting and improving integration success rates across new and existing customers. - Improved demo account capabilities and internal sales tooling to accelerate prospect conversion and support the Sales and CS teams at scale.

- Operated as a solution architect for enterprise customers across Europe, designing solutions for complex integrations and translating customer pain points into actionable product insights and roadmap inputs. - Owned the EU book of business, leading retention, expansion, and commercial negotiations while scaling the regional book of business by 10x through structured lifecycle strategies - Partnered closely with Product and Engineering teams to influence roadmap decisions based on real customer feedback — acting as the voice of the customer internally.

- Served as the primary product expert for a portfolio of customers, helping them drive retention and engagement by deeply understanding their use cases and optimising their CleverTap implementation. - Acted as the bridge between customers and CleverTap's product team — surfacing recurring pain points, advocating for product improvements, and closing the feedback loop.

- Partnered with customers to understand their growth objectives, improve platform adoption, and ensure they derived measurable value from CleverTap's product suite. - Developed a strong product intuition early in my career by working hands-on with diverse customer problems across industries and geographies.

Content Design, development and training for Lifescience Domain at TCS

Market research, content development, content management for Enterprise BPS.

Competitor analysis and Market research for Zebronics.

Identification of microorganisms for degradation of coffee pulp which in turn will reduce industrial wastage. Production of anti cancer chemicals from those microbes for targeted cancer cell delivery.