Ryan Ghifhary Shiendeqi

Marketing Support & PPIC Analyst @ PT. Aspex Kumbong (Korindo Group)

About

I am an experienced Marketing Operational & Supply Chain Analyst with over 4 years of experience in manufacturing and paper industry, specializing in production planning, inventory control, and data-driven operational analysis. In my current role, I am responsible for monitoring production performance, analyzing delivery and inventory data, and ensuring alignment between production output and customer demand. I regularly develop reports and dashboards using Microsoft Excel (PivotTables, XLOOKUP/VLOOKUP, IF functions) to support operational decision-making and performance evaluation. I also manage SAP-based operations including material master data, purchase orders, and delivery tracking, ensuring data accuracy and process efficiency across the supply chain. Beyond operations, I am actively involved in customer complaint analysis and service level monitoring (SLA), where I track resolution lead time, identify root causes, and coordinate with cross-functional teams to improve service performance. Additionally, I support quality compliance and ISO 9001 processes, including audit preparation, documentation control, and performance monitoring related to product quality and traceability. I am passionate about leveraging data to improve operational efficiency, enhance decision-making, and drive continuous improvement across business processes.Currently seeking opportunities to grow as an Operations / Supply Chain Analyst in a data-driven and performance-oriented environment.

Country

Indonesia

City

Jakarta Metropolitan Area

Industry

Import & Export

Skill

Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Data Analysis, Python (Programming Language), SQL, Data Visualization, Planning & Scheduling, Canva, Microsoft Office, Public Speaking, Communication, Marketing

Experience

Marketing Support & PPIC Analyst

PT. Aspex Kumbong (Korindo Group)

2021-7 - Present · 5 yrs 3 mos

Area DKI Jakarta

* Operational & Data Analysis -Analyze weekly and monthly stock and sales performance data across tissue, newspaper, and corrugated products to support operational decision-making. -Develop data-driven reports and dashboards using Microsoft Excel (PivotTables, VLOOKUP/XLOOKUP, IF, and advanced formulas). -Analyze production, shipment, and export delivery performance to identify trends and performance gaps. - Generate export delivery recapitulation and monitor shipment performance. * SAP & Data Management - Maintain and manage material master data (tissue, brown paper, white paper) within SAP system. - Process and monitor purchase orders (PO) and delivery schedules using SAP. - Extract, process, and validate operational data from SAP for reporting and analysis. - Ensure data accuracy and consistency across operational and reporting systems. * Customer Complaint & Performance Monitoring - Record, track, and analyze customer complaints, including issue classification and resolution status. - Coordinate with factory teams for complaint investigation and corrective action. - Analyze monthly complaint trends and identify key issues affecting product quality. - Monitor complaint resolution timelines to support service performance evaluation. * Quality Compliance & ISO Support - Prepare and organize operational data and documentation for internal ISO 9001 audits. - Support audit processes by presenting marketing operational workflows and data. - Ensure documentation compliance with quality management system requirements. * Production Planning & Inventory Control (PPIC) - Support production planning by managing machine capacity allocation across variants (TM: 40 ton/day, PM2: 200 ton/day, PM3: 800 ton/day). - Monitor production requests and operational adjustments using Excel-based planning tools. - Coordinate production adjustments to align product specifications with machine capabilities.

Service Agent

Wahana Prestasi Logistik

2020-8 - 2021-9 · 1 yr 2 mos

Area DKI Jakarta

-Open home delivery service agent with PT Wahana Prestasi Logistik -Create vehicle financial data and become costumer services

Intern

Nawa Factory

2021-2 - 2021-3 · 2 mos

Area DKI Jakarta

• Managed offering letters for sales towards schools which meet the potential market. • Assisted the clients prospecting to generate sales.. • Provided and conducted online sales marketing to meet the sales offering target.