ryan herickhoff

Developed a strategy of how to prospect and approach potential customers. Created tools to prospect more effectively and efficiently. Tools included one-page how-to documents on specific products, buyers, or companies. We also recommended websites that are beneficial for prospecting. Attended team meetings and team building events with sales teams. Provided recommendations for a recognition and mentorship program within the FIBI Shared Sales team to increase motivation and employee morale. Documented supply chain constraints that could negatively affect the customer experience and communicated issues to sales team. Used Salesforce database to document and track interactions with customers. Also created training documents for transitioning over to a new Salesforce instance. Participated in sales calls ranging from initial conversations to closing of sales. Allowed me to see best practices of multiple different representatives. Presented findings of project outcomes and feedback of the internship to the Commercial Excellence team.

Manage Customer Relationships between Cargill and Food/Beverage Manufacturers.

* Represent Cargill's Diverse Food Ingredient Portfolio. * Driving New Business through working with startup companies * Onboard New Customers to Cargill. * Solution Proposal & Development/Negotiations skills. * Maintain and grow current business. * Ingredients represented: * Stevia | Polyols | Sugar | Corn Sweeteners | Liquid Dextrose|Chicory Root Inulin | Sterols | Glucosamine | Trehalose | Acidulants |Cocoa & Chocolate| Dry Corn Ingredients | Flour| Hydrocollids | Lecithins | Oils & Shortenings | Protein |Texturizing Solutions |

* Facilitated the onboarding of new student employees including interviewing, hiring, and * training. * Provided long and short term direction for the Help Desk with ITS leadership * Ensured smooth daily operations by creating a weekly schedule, directing bi-weekly meetings, and * supervising employees. * Provided over-the-phone assistance and customer service to resolve software issues for * students and faculty. Support included general assistance as well as Password resets, Network access, Computer Clean-up, and Exam scanning * Displayed confidentiality and discretion when working with sensitive information such as * usernames, passwords and other private data.

* Daily upkeep of hog farm operation * Operation of farm machinery for field work * Upkeep of farm equipment which includes welding and electrical work

Called and researched local companies to set up initial meetings. Averaged 80 calls per day with an average of two resulting in meetings. Worked with four account representatives to set up appointments and work up documents for sales presentations. Practiced CRM with Soaring database to schedule calls and appointments as well as track information on prospects. Participated in on-site sales calls ranging from initial sales calls to closing of sales.

Earning certificates in Entrepreneurship and Sales from North Dakota State University.