Ruchita Grewal

Support Consultant @ OneAdvanced

About

Experienced Support Consultant with a demonstrated history of working in the computer software industry. Skilled in Microsoft Word, Public Speaking, Leadership, Marketing, and Microsoft Excel , Office 365 and SQL.

Country

United Kingdom

City

Gravesend

Industry

Information Technology & Services

Skill

Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Research, PowerPoint, Public Speaking, Social Media, Marketing

Experience

Support Consultant

OneAdvanced

2016-8 - Present · 10 yrs 2 mos

Helpdesk/1st Line Support

OneAdvanced

2016-4 - 2016-7 · 4 mos

Kent or London

I have recently self-studied and passed both of my Comptia A+ exams and am looking for an entry level 1st line or helpdesk role.

Maternity

Maternity leave

2011-6 - 2015-12 · 4 yrs 7 mos

Customer Services Executive

SEVENSEAS GLOBAL EXPRESS LOGISTICS PRIVATE LIMITED

2009-9 - 2011-5 · 1 yr 9 mos

• Receiving calls from potential clients and advising on services, providing quotations and converting to orders • Inputting order details on the “in –house” database system • Arranging for delivery and collection from our team of drivers • Liaising with overseas offices and confirming order details • Consistently top in cross selling insurance products for damage or loss • Attending marketing exhibitions UK wide and meeting potential clients • Checking and advising on all Tax Return and Customs procedures/documentation • Training and mentoring new staff members