roy pollisco

Responsible for providing excellent customer service on calls that are complex in nature, in addition to Tier 1 troubleshooting when customers require device assistance. Resolved an average of 180 non-routine negotiation calls, including out-of-the-box problem solving for billing, service and equipment inquiries and all other customer transactions.

Developed and conducted marketing and sales of life insurance and investment products for personal use, small to medium-sized business use, and large corporations. Trained new financial representatives with regard to life insurance and investment concepts, sales techniques, and marketing strategies. Participated in not-for-profit council planning and implementation monthly meetings to deploy monthly, quarterly, and yearly company activities to sustain current customer base.

The Capital Group was established in 1996 in Accra, Ghana, to provide Human Resource and Financial Services Consultancy for the corporate sector. The Company builds on the expertise of its non-executive directors and multinational management team in the areas of Recruitment, HR Outsourcing, e Learning, Training, Corporate Restructuring and Change Management, Financial Advisory and Training and Debt Management.We employ more than 40 full-time employees, have a wide network of contracted consultants and trainers and manage more than 400 employees outsourced to our clients.

Researched the growth of pinyon-juniper woodlands in northern Arizona."]

Researched the ecology of overlapping areas of pinyon-juniper and oak woodlands in southeastern Arizona."]