Rodrigo Cardoso Lopes

• Responsible for the strategy and overall business growth of a fleet management company in Italy, driving double-digit growth in sales and revenue, while increasing ROS (Return on Sales) and the fleet base year-on-year. • Lead a team of professionals across Sales, Finance, Administration, Operations, Customer Support, and Customer Success. • Oversee the overall P&L of the business. • Manage Post-Merger Integration (PMI), ensuring business stabilization, implementing company culture, driving people development, and leading change management initiatives.

MICHELIN Connected Fleet services and solutions are designed to provide the tools and information fleet operators and managers need to easily manage their fleets on a daily basis and transform their operational efficiency. • Create and follow up Global Expansion Roadmap and Strategic Plan. • Optimized the forecasting and budget exercises in Expansion, resulting in 30% reduction in actuals vs forecast gap year-on-year. • Designed comprehensive governance to control countries’ P&L and performance, resulting in better control and faster data-driven decision-making. • Work together with Country Managers to make plans to improve business growth. • Delivered in-depth P&L project review, acting as a business partner and working with a cross-functional team, focused on building a plan to increase profitability.

• Managed business development projects in different countries worldwide (United States, United Kingdom, France, Germany, South Africa, Spain and Portugal). • Led cross-function project team to integrate business unit. • Led 2MM€ business unit integration project to the acquired company at EU level. • Migrated current customer base to the new business unit created

• Conducted platform migration project involving +500 B2B customers in 13 countries over Europe. • Delivered brand-new SaaS platform for Europe, developed in Latin America. • Led governance between EU and Brazil leadership teams, impacting over +100 people. • Implemented new business operational model.

• Led a team of four multi-skilled people in a joint venture commercial pilot. • Conducted a feasibility study to expand the business to the Indonesian market through a joint venture with an Indonesian multinational telecommunications conglomerate. • Defined Operational Process, Marketing, and Sales approach to run the business.

• Facilitated business knowledge transfer from South America to Europe teams, impacting more than 150 people in more than 10 countries. • Defined the operational model to run the new service offer in Western Europe, including the development of technical network to operate the new offer in Europe for 13 different countries.

Sascar is a Michelin Group Company and is a Fleet Management Company. Using cutting-edge technology, it provides the tools and information to fleet operators/transportation businesses to improve their operational efficiency. • Led a team of 10 specialists, coordinators and analysts working on national operations. • Implemented Field Service Workforce Management Software (1MM€ Project), resulting in 30% efficiency improvement of jobs scheduled and executed. • Restructured e-learning training platform for over +300 technicians, resulting in faster onboarding process to new hires and impacted directly into quality of service. • Led purchase-to-pay department for Service Providers (180K services/year – 6.5MM€).

• Restructured technical network to better scalability & profitability (reduced from 280 to 150 companies). • Created and Implemented the Excellence Program for Customer Experience Team. • Created and Implemented a Quality Program (franchise model equivalent) for the service providers.

3 months projects mentored by Directors and result presented to the board. • Created Business Valuation used for future M&A process (Finance and M&A Dept.). • Created methods to follow up and improve the routine of sales team (Sales Planning Dept.). • Launched a new offer from product creation to customer journey. (Marketing Dept.). • Created a technical network restructuration plan for the Operations Dept.

• Conducted a Storage Capacity and Safety study. • Created Reports of Operation KPI's. • Participated in the evaluation and qualification of operation third party partners. • Supervised logistic operations in the warehouses of the plant.