Robert Morrissette

Senior Manager, IT Solutions @ VIA Rail Canada

About

Solid business acumen and understanding in area of technology Solid experience in managing in a highly technical group of 50 plus resources Experience in Management and Accountability for budget of 25 million plus Experience working for Small/Medium Business and Enterprise Global Corporation Solid experience in change management and organizational transformation Drive innovations and take them from concept to commercialized products Aptitude to motivate and coach employees in a highly technical environment Ability to endorse and reach corporate objectives Capacity to establish priorities among competing demands Faculty to articulate ideas and objectives clearly Solid ability and capacity to absorb technical concepts and information Natural capacity at developing business relationships Specialties: Interacting with top tier accounts worldwide Handling of critical business deliveries Managing groups responsible for delivering post sales service and support Managing customer projects from end-to-end Managing groups of system engineers, software integrators and service professionals Certified in Apollo Root Cause Analysis methodology

Country

Canada

City

Montreal

Industry

Information Technology & Services

Skill

Product Operations, Presentations, Presentation Skills, People Management, Project Coordination, Business Process Management, Telecommunications, Management, Software Development, Product Management, Product Marketing, SaaS, Integration, Product Development, Enterprise Software, Wireless, Mobile Devices, GSM, Change Management, Team Leadership

Experience

Senior Manager, IT Solutions

VIA Rail Canada

2013-4 - Present · 13 yrs 6 mos

Montreal, Canada Area

Responsible for the evolution, maintenance and support of applications and information systems supporting the business domain. Manage development and fulfillment activities and relations with suppliers and internal users and lead a team of functional analysts and developers.

Director of Product Development

Nexsan

2011-8 - 2013-4 · 1 yr 9 mos

Montreal, Canada Area

Responsible for the unified storage product portfolio and overseeing the pricing, market introduction, hardware product management activities.

Customer Program Manager - Consumer and Business Applications

Ericsson

2010-6 - 2011-8 · 1 yr 3 mos

Responsible for Customer Deliveries for Messaging Solution for SMS, Voicemail, MMS and IMS-M Services. Ensure the delivery of customer solutions in accordance to contractual obligation within given project plan budget and scope. Coordination with the various stakeholders from Product Development organization, Product Management, Key Account Management and Service Delivery organization to secure customer commitments.

Head of Multimedia Product Maintenance

Ericsson

2002-1 - 2010-6 · 8 yrs 6 mos

Responsible for managing all multimedia messaging systems deployed in commercial operation worldwide. More specifically In Servive Performance (ISP), Performance & Characteristics and Product Maitenenance.

Manager Ericsson Mobility World Canada

Ericsson

2000-3 - 2002-2 · 2 yrs

Manager for the group responsible for the parnership program for mobile application platform covering the Canadian Region.

Manager of Product Marketing

Fresche Solutions

1988-2 - 2000-2 · 12 yrs 1 mo

Responsibilities entailed overseing the product marketing area for the software development language product line. Previous responsibilities included System Managent, Senior Customer Product Consultant and Senior Customer Support Engineer.