Jake Young

CEO & Founder @ FormDoctor

About

I’m a product-focused founder with 15+ years of experience designing and scaling digital platforms from early-stage prototypes to multi-million-dollar SaaS businesses. My specialty is building user-centric products that simplify complex workflows, especially in healthcare and wellness.As CEO of FormDoctor, I've built a leading HIPAA-compliant patient intake, coordination, and engagement platform used by over 7,000 healthcare providers and millions of patients. Before that, I co-founded and sold a digital marketing company serving over 1,000 wellness professionals, and led UX design for major organizations including the Department of Defense, MD Anderson, and Shell.

Country

United States

City

San Francisco

Industry

Computer Software

Skill

Site Maps, Web Design, Graphic Design, Public Relations, SEO, Photoshop, Advertising, User Interface Design, User Experience, Information Architecture, Social Media, Flash, Photography, Interaction Design, Adobe Creative Suite, InDesign, Wordpress, Email Marketing, Social Media Marketing, User Interface

Experience

CEO & Founder

FormDoctor

2018-3 - Present · 8 yrs 7 mos

San Francisco Bay Area

Founded FormDoctor to streamline patient intake, engagement, and automate patient care coordination workflows for healthcare practices. Scaled the company from a digital intake solution to a leading patient engagement platform offering HIPAA compliant forms, document signing, two-way texting, EHR data syncing, CRM, appointment scheduling, workflow automation, all through a unified inbox. Built a product-led organization delivering world-class user experiences focused on patient engagement and automation.

Co-Founder (Scaled to Acquisition)

Siteplicity

2012-9 - 2019-2 · 6 yrs 6 mos

San Francisco Bay Area

Bootstrapped and scaled a web design and lead generation platform for health and wellness providers. Grew to over 1,000 live websites and developed turnkey marketing solutions including SEO-optimized landing pages and lead generating interfaces. Successfully exited in 2019. Hands on in both product development and business operations.

Independent Product Consultant

Various Companies

2010-2 - 2012-9 · 2 yrs 8 mos

Austin, Texas, United States

Partnered with clients to design and launch intuitive, high-converting digital products across web and mobile. Led product strategy and UX for consumer-facing SaaS platforms, iOS apps, and social media networks, several of which received viral coverage in TechCrunch, Wired, Breitbart, and Gizmodo.

User Experience Designer

MMI Agency

2008-3 - 2010-2 · 2 yrs

Houston, Texas, United States

Designed and developed digital products for major healthcare and enterprise clients, including St. Luke’s Hospital, MD Anderson Cancer Center, the Cancer Prevention and Research Institute, and Shell Energy. Served as the interface design lead for the Department of Defense’s Military OneSource and TroopTube platforms.