Rita Caetano

Preparing delicious, high-quality food that delights our clients and customers Serving customers, ensuring they receive an easy and seamless personalised experience Being knowledgeable about the food service and helping customers with natural service Representing Restaurant Associates and maintaining a positive brand image Handling cash and operating the cash register Complying with Food Handling and Hygiene standards Complying with Health and Safety regulations

• Preparing and serving hot and cold drinks such as coffee, tea, artisan, and speciality beverages • Ensuring compliance with Food and Safety regulations and best practices • Inspecting service and seating areas • Monitoring stock levels • Replenishing stocks • Greeting customers • Describing menu items and suggesting products to customers

• Preparing and serving hot and cold drinks such as coffee, tea, artisan, and speciality beverages • Ensuring compliance with Food and Safety regulations and best practices • Inspecting service and seating areas • Describing menu items and suggesting products to customers.

• Greeting customers • Cleaning and sanitising work areas, utensils, and equipment • Replenishing stocks • Monitoring stock levels • Up-selling and cross-selling products to customers

• Experiments in the laboratory related to the study and development of the chemical processes, according to the instructions or in partnership with the Chemicals responsible for the projects; • Record the results of laboratory experiments in accordance with Hovione guidelines; • Perform tasks related to regular laboratory work; • Participation in Chemistry training; Development Process; Health Safety and Hygiene at Work and Quality; • Ensure and promote compliance with the Health, Safety and Hygiene standards in the areas and activities in which it participates or for which it is responsible.

I have experience in production and physical-chemical analysis and uv / vis spectrophotometry of wine quality control and assistance to small and medium producers. I also have courses on winemaking and wine tasting and curricular internship, done at Bairrada Vitivinícola station

• Data collection to evaluate productivity and production costs; • Development of technical documentation, namely: hygiene plans, work instructions, work plans, records of execution of activities; • Execution of checks on the quality of raw materials and finished products; • Guarantee the quality and safety of the products produced, according to the legislation and different standards; • Verification of the implementation and execution of work procedures and instructions; • Implementation, development and monitoring of ISO 9001 and ISO 14001; • Participation in the management of human resources and material resources in an effective and efficient manner, depending on the level of production; • Registration and interpretation of the technical results collected during the work; • Participation in the management of stocks of raw material and final product; • Research and testing of new products and processes; • Test and validation of new products

● Booking of Medical Appointments; ● Hospital team support;

● Customer Relationship management; ● Client Portfolio management;

● Customer Relationship management; ● Client Portfolio management;

● Quality Control; ● Water Analysis in Ion Chromatography; ● Material preparation; ● Sensorial Analysis