Ricky Leung

Ricky Leung

Designation of Assistant IT Support Manager @ Public Bank (Hong Kong) Limited

Country

Hong Kong SAR

City

Kowloon City District

Industry

Banking

Skill

Windows Server, VMWare ESXi, Network Administration, Firewalls, Information Security

Experience

Public Bank (Hong Kong) Limited

Designation of Assistant IT Support Manager

Public Bank (Hong Kong) Limited

LinkedIn
2024-8 - Present · 2 yrs 2 mos

Hong Kong SAR

Public Bank (Hong Kong) Limited

Senior Support Officer 1

Public Bank (Hong Kong) Limited

LinkedIn
2024-8 - 2024-8 · 1 mo

香港特別行政區

Public Finance Limited

Senior Technical Support Officer

Public Finance Limited

2014-1 - 2024-8 · 10 yrs 8 mos

HK

Public Finance Limited  Perform Windows servers and network equipment monitoring, implementation and administration  Conduct new system feasibility study and implementation  Prepare installation procedure and standard as well as hardware and software evaluation and acquisition  Support on system configuration and website enhancement  Supervise the Technical Support staff to troubleshoot servers, network, and end-user PC technical issues and provide technical support to end-user  Provide system settings and procedures documentation  Co-ordinate with service vendors and involve in new project  Manage the IT infrastructure  Develop and review various types of IT architectures to facilitate products and services delivery and meet the business strategy (e.g. application software, data, network, security, etc)  Resolve problems and provide advice concerning use of hardware and software systems or infrastructure  Plan, implement and administer services for infrastructure environment in accordance with the company policy and guidelines  Manage procurement of items related to software development, maintenance, and service provision according to the policies and guidelines

L.K. Machinery, Inc.

Technical Support

L.K. Machinery, Inc.

LinkedIn
2010-1 - 2014-1 · 4 yrs 1 mo

Hong Kong SAR

 Review every day-to-day operation task, daily operation log, backup and restore.  Support on internal all IT Infrastructure Server, Workstation, Network  Setup and Support Windows 2003, Windows 2008 Server (SQL Server, WSUS server, Exchange Server, IIS Server, Printer Server, File Server )  Trouble shoot and maintenance 2007 Exchange Server, IMSS Server  Setting Hyper-V for DR Purpose.  Set up and Proxy and web filter appliance on Watch Guard  Install and Upgrade Server Hardware and Software  Co-ordinate with service vendors  Development and implement security policy for protect IT information.  Provide and implement a solution for company (such as Backup and Disaster Recovery solution  Administrator Backup and Restore Data Services (Symantec Backup Exec 2010 )  Prepare installation, Backup, restore procedure guide  Set up the MPLS network between HK,China SZ and ZS  Set up and maintenance Company Firewall and Network

HKBN JOS

Technical Consultant

HKBN JOS

LinkedIn
2005-11 - 2010-12 · 5 yrs 2 mos

Hong Kong SAR

 Support on ibank and other category IT Infrastructure outsource client  Setup Windows 2003 Server (SQL Server, WSUS server, Exchange Server, IIS Server, Printer Server)  Trouble shoot and maintain 2003 Exchange Server, Enterprise Vault Server, AAC Server, File Server, Citrix Server, Blackberry Server  Set up Proxy and web filter appliance Bluecoat and Web washer.  Install and Upgrade Server Hardware and Software  Perform maintenance and troubleshoot problems on Servers 2003 between another site like (Hong Kong, Singapore, Malaya, Japan, Korea, Australia)  Setup and maintenance a Citrix Server  Setup and maintenance Vmware ESX3.5  Setup and maintenance Antil-virus solution like McAfee ePolicy Orchestrator, Trand Micro, Symantec  Setup and maintenance Printer Server  Provide and implement a solution for client (such as Backup and Disaster Recovery solution)  Administrator Backup and Restore Data Services (VERITAS Backup Exec/Netbackup/Veritas Volume Replicator)  Prepare and implement Disaster Recovery Drill and test  Co-ordinate with client / users and service vendors

Ocean Source System Limited

Technical Support Engineer

Ocean Source System Limited

2005-8 - 2005-11 · 4 mos

Hong Kong SAR

 Server Migration form NT 4.0 upgrade to Windows 20003  Administrator of Routers and Switch  Administrator Backup and Restore Data Services. (Arc serve 2000. Arc serveIT, Veritas)  Administrator Symantec Anti Virus Server and Client  Setup Sbs Serever 2003 Windows 2003 Windows 2000 Server / NT server  Setup Linux Server  Perform maintenance in Windows 2003 /Windows 2000 Server /NT server maintenance  Setup and maintenance Apache, send mail, MySQL, Firewall  Install and Upgrade Hardware and Software  Setup and maintenance Network Printer  Co-ordinate with client / users and service vendors  Provide solution to client for replace equipment

T.W.S St. Bonaventure Primary School

Technical Support Engineer

T.W.S St. Bonaventure Primary School

2002-9 - 2005-8 · 3 yrs

Hong Kong SAR

 Upgrade and Setup and Configuration firewall (Net screen)  Administrator of Routers (Cisco 800)  Administrator Backup and Restore Data Services. (Arc serve 2000. Arc serve IT)  Administrator Symantec Anti Virus Server and Client  Setup Windows 2000 Server / NT server  Perform maintenance in Windows 2000 Server /NT server maintenance  Setup and maintenance IIS, Ftp Server, Proxy Server  Install and Upgrade Hardware and Software  Setup and maintenance Network Printer  Co-ordinate with client / users and service vendors

e-Cop

Network Operator

e-Cop

LinkedIn
2001-8 - 2002-8 · 1 yr 1 mo

Hong Kong SAR

 Provide help desk IT support with installation and configuration of Windows 2000 Professional, Windows Office XP  Cone PC/notebook system image for backup and restore using Norton Ghost  Configuration Cisco Switch  Monitoring and analyst the Check Point firewall and IDS log  Perform maintenance in Windows 2000 Server maintenance  Install and Upgrade Hardware and Software  Setup and maintenance Network Printer  Co-ordinate with client / users and service vendors  Handle end user calls and provide technical advice on desktop hardware and software

Education

University of Staffordshire

University of Staffordshire

LinkedIn

Computer Science

2016 - 2018 · 2 yrs

Ricky Leung's Contact Information

Email

******@***.com

Phone

(**) *** ****

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