Rhianna Ripper
Carlin - Continuous Improvement Coordinator @ Nevada Gold Mines
About
I am a mining continuous improvement and business improvement professional with 10+ years of experience across gold mining operations, finance, business support, operational reporting, and site systems. In my current role with Nevada Gold Mines, I coordinate continuous improvement efforts across the Carlin region, supporting underground, open pit, and processing stakeholders with CI governance, action tracking, KPI reporting, Power BI and SharePoint-enabled tools, training coordination, and improvement routines. My strength is helping teams turn operational issues into clear actions, accountable owners, practical systems, and measurable outcomes. I enjoy working with operational teams to simplify complex problems, improve visibility, reduce waste, and build routines that make improvement easier to sustain. My background also includes cost reporting, forecasting support, contractor and invoice management, fuel reconciliation, capital request systems, SharePoint process tools, procedure development, training, and stakeholder facilitation. Core areas: continuous improvement, operational excellence, mining business improvement, KPI reporting, Power BI, SharePoint, action governance, process improvement, project coordination, Lean Six Sigma, training, and stakeholder engagement.
United States
Elko
Mining & Metals
Continuous Improvement Culture, Financial Operations, Lean Process Improvement, Communication, Coaching, Collaborative Problem Solving, Cross-team Collaboration, Business Process Improvement, Reporting & Analysis, Team Management, Procurement, Gold, SAP, Finance, Accounting, Microsoft Excel, Microsoft Office, Change Management, Customer Service, Fuel Management
Experience

Carlin - Continuous Improvement Coordinator
Elko, NV
Coordinate continuous improvement governance, action tracking, reporting routines, and improvement support across the Carlin region, including underground, open pit, and processing stakeholders. Key responsibilities and focus areas: • Coordinate CI action tracking and reporting across multiple Carlin operating areas, supporting visibility of ownership, progress, risks, due dates, and KPI impact. • Facilitate CI meetings and follow-up routines with site teams, helping translate operational issues into clear actions, measurable outcomes, and accountable owners. • Build and maintain Excel, SharePoint, and Power BI-supported tools to improve action tracking, KPI visibility, reporting consistency, and management review. • Support underground development, production, cost, maintenance, and operational performance improvement discussions through KPI packs, action lists, and progress summaries. • Coordinate Power BI dashboard improvement requests with external reporting support, balancing stakeholder priorities, source data quality, and reporting turnaround. • Support dispatch data quality improvement by identifying recording issues, reporting gaps, and opportunities to improve call-in discipline, event accuracy, and operational visibility. • Coordinate MyCI training planning, materials, communication, and attendee tracking, supporting CI capability building across the region. • Support the My10k employee improvement program through nomination review, refresh planning, communication materials, and alignment of engagement with verified improvement value. • Prepare executive-ready summaries, action pack updates, and improvement visuals to support leadership discussions and decision-making.

Specialist: Continuous Improvement
Sunrise Dam
• Support execution of site-specific CI strategy and initiatives by line managers, including scoping up, signing off, and tracking the delivery of improvement initiatives; checking the validity of values, underlying analysis; project plans & schedules, and appropriate resourcing. - Support the ongoing design, development and sign- off of all CI Project Charters. - Tracking the delivery of all improvement initiatives including any changes (analysis, project schedules & resourcing) or additional support required. - Reconciliation of all benefits to cost centres. • Support the site leadership team in prioritisation and integration of site-wide CI initiatives into CI pipeline and plan - Confirm site improvement priorities. - Establish consolidated dashboard with site-wide CI pipeline of initiatives. - Ongoing capturing of new ideas. - Communicate site level CI initiatives- value attained, pipeline, risks • Support line managers with regular management routines, including collating and updating progress to streamline reporting and feedback; updating value models; and collecting data to inform benefits tracking - Progress reports for reporting and feedback - Regularly updated value models - Benefits tracking • Support the development and implementation of CI systems aligned to Operational requirements - Assist the design and development of new systems and in the streamlining and/or redesign of business processes that improve efficiency and productivity by reducing duplication and unnecessary work. • Facilitate common CI approach including use of Value Driver Trees & Cost Models; action plan development’ ranking & prioritizing’ improvement opportunities; establishing key operational metrics for measurement. - Maintain Value driver trees & cost models - Support action plan development - Ranking & prioritisation of site CI initiatives - Oversee progress site improvement opportunities - Facilitate the Establishment of key operational metrics for measurement

Career Break | Relocation, Study and Travel
Study, Housesitting and Travel
United States
Relocated internationally, continued Bachelor of Commerce studies, traveled throughout the United States, and completed extended house-sitting commitments during a period impacted by COVID-related travel and work authorization constraints.

Finance Officer - Business Support & Services
Western Australia - Tropicana Gold Mine
• Assist with financial end of month and end of year processes, fuel reconciliation diesel rebate claim, journals, accruals, SOX, GL Recs, data analysis and cost reports, assist with financial re-forecasting process. • Create Departmental procedures and Guides. • Train all new staff within department until confident to work independently. • Build, coordinate and maintain online capital project and equipment request system • Coordinate and perform yearly asset audits and disposals • Set up, maintenance and improvements to fuel management system (OptiMim). • Coordinate, edit and publish monthly and weekly report to external Stakeholders. • Assist with chemical data maintenance (ChemAlert). • Coordinate and maintain Tropicana’s P500/OE800 cost saving project and Operational Excellence target tracking programs (Oracle). • Coordinate weekly gold shipment from site and submission to Perth Mint including paperwork, outturn and Gold reconciliations • Assist with building small macros in finance spreadsheets for efficiency (MS Visual Basic). • Reconcile manager’s credit cards (Promaster). • Create, Maintain and Edit SharePoint forms, sites and portals (MS SharePoint) • Create and manage new procedures and Work packages (MS Word, MS Visio)

Accounts Assistant - Business Support & Services
Western Australia - Tropicana Gold Mine
• Assist with the financial end-of-month and end-of-year processes, fuel reconciliation of 4 Million+ litres per month, diesel rebate claim, journals, accruals, SOX, GL Recs, data analysis and cost reports, and assist with the financial re-forecasting process. • Create Departmental procedures and Guides. • Train all new staff within the department until confident to work independently. • Build, coordinate and maintain the online capital project and equipment request system. • Coordinate and perform yearly asset audits and disposals. • Set up, maintenance and improvements to the fuel management system. (OptiMim) • Coordinate, edit and publish monthly and weekly reports to external Stakeholders. • Assist with chemical data maintenance (ChemAlert). • Coordinate and maintain Tropicana’s P500 cost-saving project and Operational Excellence target tracking programs. (Oracle) • Raise purchase orders, process invoices for all of the Tropicana site departments, and Check rates and KPIs against Contracts. (SAP) • Coordinate weekly gold shipment from the site and submission to Perth Mint including paperwork, outturn and Gold reconciliations. • Assist with building small macros in finance spreadsheets for efficiency. (MS Visual Basic) • Reconcile the manager’s credit cards. (Promaster) • Create and back charge contractor expense invoices for diesel, jet A1, Flights and incidentals. • Create, Maintain and Edit SharePoint forms, sites and portals. (MS SharePoint) • Create and manage new procedures and Work packages. (MS Word, MS Visio) • Incident management team scribe.

Administration Assistant - Business Support & Services
Western Australia - Tropicana Gold Mine
• Provide a site travel booking service to all site personnel and visitors. (InFlight) • Update the Aerodrome Operator Manual and the Aerodrome Safety Management System and Aerodrome Emergency Plan on a quarterly basis. • Update and maintain all training records in InTuition. • Organise training as directed by the Facilities and Administration Superintendent. • Provide front desk reception service to all site personnel with the outcome of optimising the effectiveness of managerial and professional employees. This includes sorting incoming and outgoing mail, taking phone messages, providing directions to the site and around the site/office, greeting and inducting visitors, making arrangements for VIP visits and responding to general site queries. • Organise maintenance requirements in the administration facility, submit maintenance requests to the catering contractor and track timely and adequate completion. • Maintain an adequate stock of office supplies and consumables, including stationary and kitchen supplies. • Complete petty cash reconciliation every month and provide it to the Mine Accountant. • Provide secretarial, SAP and general administrative support to the Business Support and Services department, to the Safety department, to on-site Greenfields Exploration personnel and to Region shared services departments onsite including the Medical Clinic and Information Technology. • Create Purchase orders and process department invoices. • Secretarial and general administrative support includes, but is not limited to: • Coordinate new starter arrivals for the department. • Coordinate weekly meetings for the Department. • Enter training records into InTuition for Business Support and Services personnel records so that records are up to date in InTuition and compliances can be tracked. • Coverage for Travel Assistant and Reception8. (INFLIGHT) • Coordinate and Supervise VIP visits with Media, Analysts, Executives etc.

Administration Assistant -Exploration & Projects
Perth CBD
• Provide secretarial, SAP and general administrative support to the Brownfields Exploration department. • Secretarial and general administrative support includes, but is not limited to: • Coordinate new starter arrivals for the department • Coordinate weekly meetings for the Department . • Enter training records into InTuition for Brownfields department personnel records so that records are up to date in InTuition and compliances can be tracked. • Coordinate flights and onboarding for the department and contractors • Coordinate RC/AC drill schedule and rosters for exploration team (MS Project).

Service & Purchasing Administrator
Welshpool
• Check and process purchase orders and invoices. • Ensure that all Area field service reports are processed and service data entered onto service scheduling and ERP updated (MOVEX). • Maintenance of plant history records. • Identification and processing of customer charges (for excess hours/service materials, Engineers time on site, damages and deficiencies etc.). • Production of information required for weekly and monthly Area reports.

Base Support Assistant - Operations/Engineering
Perth Airport
• Preparing of documents such as correspondence, memo’s and reports. • Booking and requesting travel and accommodation for Managers, Engineers and Pilots when required. • Organization of Pilot training courses. • Ordering and dispatching of uniforms for Engineers, Pilots, Stores, Ramp and Base Admin staff. • Tracking of Daily Travel allowance of all engineers and pilots using the rosters, flight details and Crew Movements for Payroll Processing. • Organizing and maintaining of GPS database cards for 35 aircraft. • Updating and distributing of Aircraft and operations manuals. • Creating purchase orders and corresponding with suppliers various products on behalf of the ops and engineering department using (IFS). • Updating and maintaining Pilot Medicals, DG Certificates and HUET’S. • Updating and Maintaining Engineering Licenses, ASIC passes and DG’s. • Sorting, coding and getting appropriate approvals of operations and engineering invoices. • Issuing and maintaining records of Cab charge cards, Carnet aircraft fuel cards and Motor charge cards.
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