renaye carmona

customer service representative

About

I am passionate about helping people and caring for those who are less fortunate. I'm currently a student at Carrington College in the Medical Assistant program and hope to find a career opportunity in the medical field that will utilize my skills and education while providing excellent patient care.

Country

united states

City

tucson

Industry

medical practice

Skill

cpr/first aid, good communication and observation, ekgs, phlebotomy, high standards of quality and integrity, hippa regulations, time management, vitals, organized multi tasker, quick learner, ability to work independently and as part of a team, patient communication, computer literate including ms office and word, detail oriented

Experience

customer service representative

citi

2013-7 - 2014-3 · 9 mos

Assisting Home Depot Credit Card consumers with invoices, balances, credit card/store promotions, application process, online services and helping them get to the appropriate department for which their concerns are directed

customer service representative

iqor

2012-8 - 2013-7 · 1 yr

* Helping Sprint Customer’s with financial based questions regarding their billing and assisting with payments, payment arrangements, promoting services, and applying credits to accounts as appropriate * Guiding customers through multiple steps over the phone for activation, basic troubleshooting, and determining the issue so that it can be resolved.

fitting room and operator

target

2012-5 - 2012-9 · 5 mos

* Answering and directing calls to the appropriate places for the entire store * Creating a friendly, clean experience for Super Target shoppers and team members who visit the fitting room while preparing items for the sales floor