Natalia  Yepes Bravo

Natalia Yepes Bravo

Business Development Manager HQ @ Martico Group

About

As a customer service representative for perishable goods, I am committed to providing exceptional assistance and support to ensure the highest quality service for our valued customers. With a deep understanding of the unique challenges and time-sensitive nature of handling perishable goods, my goal is to create a seamless and efficient experience. I approach customer interactions with patience, attentiveness, and a friendly demeanor, always ready to address any concerns or inquiries. Whether it's answering questions about product availability, delivery schedules, or resolving issues related to damaged or spoiled goods, I am here to assist. My expertise in managing perishable goods allows me to handle complex situations with ease, ensuring that all necessary precautions are taken to maintain product integrity throughout the delivery process. I understand the importance of timely communication and strive to provide regular updates to customers regarding their orders. In addition to being attentive and responsive, I am well-versed in problem-solving and finding quick solutions. I work collaboratively with other departments, including logistics and warehouse teams, to prevent any issues that may arise during transportation, storage, or delivery. Ultimately, I am dedicated to creating a positive and satisfactory experience for our customers. Your satisfaction is my priority, and I am here to assist you every step of the way with professionalism, empathy, and a genuine desire to exceed your expectations.

Country

Colombia

City

Medellín

Industry

Logistics & Supply Chain

Skill

Desarrollo directivo, Quotes, Gestión operativa, Administración de la cadena de suministro, Gestión documental, Trabajo en equipo, Mejora de procesos, Desarrollo de clientes, Gestión de proveedores, Perecederos, Experiencia del cliente, Gestión de atención al cliente, Seguimiento, Exportaciones, Cumplimiento de obligaciones fiscales

Experience

Martico Group

Business Development Manager HQ

Martico Group

LinkedIn
2025-8 - Present · 1 yr 2 mos

Medellín, Antioquia, Colombia

Martico Group

Development Executive America Region

Martico Group

LinkedIn
2023-9 - 2025-10 · 2 yrs 2 mos

America Region

Martico Group

Customer Service Agent

Martico Group

LinkedIn
2021-4 - 2025-10 · 4 yrs 7 mos
CI Tropical SAS

Auxiliar de logística

CI Tropical SAS

2017-9 - 2021-3 · 3 yrs 7 mos

Medellín, Antioquia, Colombia

Education

Universidad de Medellín

Universidad de Medellín

LinkedIn

Marketing

2020-7 - 2021-9 · 1 yr 3 mos
Universidad de Medellín

Universidad de Medellín

LinkedIn

Negocios internacionales/Comercio internacional

2011-7 - 2016-10 · 5 yrs 4 mos

Natalia Yepes Bravo's Contact Information

Email

******@***.com

Phone

(**) *** ****

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