Rasheed Almymoni

Senior Systems Administrator (infrastructure Systems Operations Management) @ Technical and Vocational Training Corporation

About

Enterprise infrastructure and cloud engineer focused on managing, implementing, and optimizing modern Microsoft and hybrid IT environments across on-premises and cloud platforms.Experienced in Microsoft 365 administration, Windows Server, Active Directory, Azure, VMware, DNS, DHCP, Group Policy, virtualization, endpoint management, backup solutions, and enterprise infrastructure operations, with strong expertise in troubleshooting, identity integration, system hardening, patch management, and operational stability.Skilled in infrastructure implementation, system deployment, configuration, migration, and integration across enterprise environments, including email systems, endpoint protection, hybrid identity, backup and recovery solutions, infrastructure monitoring, and secure access technologies.Experienced in supporting enterprise technical projects, improving infrastructure performance and availability, and applying modern IT and infrastructure best practices to maintain stable, secure, and scalable environments.

Country

Saudi Arabia

City

Riyadh

Industry

Information Technology & Services

Skill

حلول, تخطيط الفعاليات, إدارة الحوادث, التواصل بين الناس, المهارات الإشرافية, كبلات, Printers, Team Leadership, Project Management, Communication, Problem Solving, Security Awareness, Active Directory Administration, Microsoft Exchange Server Administration, Office 365 Administration, PowerShell Scripting, Cloud Computing Fundamentals, Cloud Services Management, Documentation and Reporting, Continuous Learning

Experience

Senior Systems Administrator (infrastructure Systems Operations Management)

وزارة البيئة والمياه والزراعة

2022-5 - Present · 4 yrs 5 mos

• Administer enterprise-level Windows Server and Active Directory infrastructure. • Manage Microsoft Exchange (On-Prem and Cloud) and Microsoft Entra ID. • Implement security policies, patch management, and compliance standards. • Monitor infrastructure performance and ensure service availability. • Provide Tier 2 support and resolve escalated incidents. • Troubleshoot technical issues related to networks, user accounts, authentication, and system access. • Support end-users across various departments and ensure timely resolution of service requests. • Collaborate with Tier 1 teams to improve issue handling and reduce recurring incidents

IT Support Team Leader (Technical Support Department)

وزارة البيئة والمياه والزراعة

2020-9 - 2022-5 · 1 yr 9 mos

• Supervised the technical support team and ensured efficient daily operations. • Managed support tickets monitored SLA compliance, and improved service response levels. • Delivered Tier 1 and Tier 2 support for users across all departments. • Troubleshot issues related to networks, user accounts, authentication, and desktop systems. • Coordinated with infrastructure and systems teams to resolve advanced technical incidents.

Self Employed

2017-1 - 2020-9 · 3 yrs 9 mos

• Managed independent business operations and client relations. • Continued professional IT development through lab environments and self-study.

IT Supervisor

Creative System | النظم المبتكرة

2013-9 - 2016-12 · 3 yrs 4 mos

Saudi Arabia

• Supervised IT operations and helpdesk services. • Led system upgrades and network improvement initiatives. • Ensured IT security compliance and operational continuity.