Rafal Budny

Supply Chain Administrator @ Barclay Crop Protection

About

I am self-motivated and passionate about work, with the ability to succeed individually and as a part of a team. Possessing several years of experience in administration, business support & retail management, I am currently holding position of 'Supply Chain Administrator' at Barclay Crop Protection.

Country

Ireland

City

Dublin

Industry

Management Consulting

Skill

Technical Support, Automotive Restoration, Car Service, Office Administration, Business Support, Salesforce.com Implementation, Analytical Skills, Retail, Reporting & Analysis, Presentation Skills, Quality Management, Exceeding Targets, Client Rapport, Reporting, Team Building, Team Management, Retail Sales, Order Management, Digital Marketing, Team Leadership

Experience

Supply Chain Administrator

Barclay Crop Protection

2025-7 - Present · 1 yr 3 mos

Dublin, County Dublin, Ireland

Service Delivery Technician

Parklane Motor Company

2023-8 - 2025-5 · 1 yr 10 mos

- Garage office administration - Client queries & booking - Communication with car insurance companies - Car repair cost assessment - Maintaining list of payments & invoices for client dealer accounts - Supervising garage area - Performing car service - Preparing cars for sale; polish, wax etc. - Car panels mounting/dismounting - Body panels/ alloys repair & prepping for painting

Associate Team Lead

Accenture

2022-8 - 2023-4 · 9 mos

Dublin, County Dublin, Ireland

- Leading a team of agents. - Creation of W/M/Q reports for management and stakeholders. - Engaging with clients reg. product information, processes and updates. - Capacity management, - Managing, holiday allotments & request approvals. - Career mentoring, 1:1’s.& coaching. - Driving team’s performance to meet clients SLA’s and key metrics. - Seeking improvement across quality and processes. - Utilizing root cause analysis. - Assisting management with hiring processes and new team member training.

Quality Monitoring feedback Analyst

Accenture

2019-4 - 2022-8 · 3 yrs 5 mos

Dublin, County Dublin, Ireland

- Quality analysis & escalations - Client accounts management - Reviews & submissions to the policy team. - Feed audits & reports for merchants. - Queue monitoring & tasks dispatching - Training new agents - Workflow update

Dublin Area Manager

Leonidas Chocolate DKO Trading ltd.

2008-11 - 2019-1 · 10 yrs 3 mos

Dublin

- Smooth & Efficient running of the shop. - Staff recruitment & management - Customer support and satisfaction monitoring - Execution of annual business plan - Sales & events organisation - Financial routine - Stock Control