Rafał Dębowczyk

• Taken over and improved customer service department operations by cost reduction and service level improvement. • Orchestrating the entire supply & distribution framework, focusing on KPIs analysis and continuous improvement of operational efficiency and effectiveness. • Ensuring stringent adherence to logistics and regulatory standards, guaranteeing uninterrupted product availability.

• Project leader for successful launch of a pharmaceutical wholesale warehouse, expanding market reach. • Conducted incisive analysis of supply chain metrics during monthly S&OP meetings, driving continuous performance enhancements. • Continuous improvement of existing processes, including forecasting and inventory management, Oracle ERP implementation, enhancing overall operational agility.

• Led merge of Apotex-Aurovitas in regards to supply and distribution, transferring supply management functions from Netherlands to Poland. • Devised and executed strategic supply chain plans for key product lines, ensuring optimal inventory levels and cost control. • Fostered collaborative relationships across departments, ensuring cohesive supply chain operations.

• Coordinated pharmaceutical and importer’s warehouse launch project. • Guaranteed product availability across Central and Eastern Europe, focusing on strategic market expansion. • Implemented S&OP process to improve forecasting, shipping, and invoicing, significantly boosting operational efficiency.

Production/distribution/raw-pack materials planer: •Production planning for automatic dish wash products •Distribution planning for automatic dish wash products •Raw and packing materials planning for automatic dish wash products •Long and short term supply planning, cooperation with suppliers, materials ordering, managing relations with suppliers

Air traffic controller trainee: - theoretical and practical training for air traffic controller position - certified radio operator for air traffic services

Physical distribution planer - coordinator/forwarder for palletized transports in Mid-Eastern Europe.

- cooperation with market research analysts in market research projects design - quality assurance for market research products - coordinator between several teams for timely and high quality delivery of market research products

Medical and Technical Assistance Specialist: - managing worldwide medical / technical transports - negotiating costs of services with providers - development of new solutions for customer service department in order to increase competitive advantage