rachel stover

Directly managed day-to-day service of commercial book of business while building strong relationships with clients. Processed policy renewals, reviewing coverage forms and policy specific information.

Develop the Marketing, PR Outreach and Event Coordination around the 48 Hour Film Project. Find new ways to increase team registration for the annual film competition based off of strong relationships with the local film community.

Work directly with clientele to manage current policies & increase book of business. Established direct marketing tactics to maintain superior customer service, reach new clientele & increase daily efficiency. Manage daily activities of a insurance office to uphold a consistent flow of customer service & new sales.

Developed promotional team to represent new business to build customer base and introduce business to the immediate WNY area. Established business contacts with over 20 different venue to host various promotional events. Constructed employee guidelines, payroll schedule, recruiting process, interviews and training seminars. Increased social networking reach by 17% via facebook, twitter and e-newsletter marketing. Created online niche advertising plan for initial rollout based on cost analysis of reach vs. price. Established relationships with major cigar rights organizations such as the CRA & NATO as primary contact for the company. Maintained constant inventory of all StogieBoys POS & promotional materials.

Used leadership skills to form business relationships that allowed area marketing to branch into additional target demographics. Face-to-face product sampling to promote company brand and image in the Western New York community. Selected as local ambassador for major nationwide events such as Red Bull Air Race in San Diego, Red Bull Soap Box Race in Philadelphia, Red Bull Reach the Beach in Martha's Vineyard, and the initial product launch of Red Bull Cola in New York City.

Day to day management of a team of commercial insurance specialists in a variety of roles, dedicated to providing the best service to all of our clients.

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.Equal Housing Lender. NMLS #381076. © 2016 M&T Bank. Member FDIC.