Quentin Habert

Leading the product & solutions team for the Europe region — from strategy to technical delivery. I own the end-to-end lifecycle: solution architecture, vendor evaluation, AI deployment (knowledge management, NLP agents), tech delivery, and P&L ownership (projects unlocked through direct technical leadership). Key achievements: → Deployed AI-powered knowledge base across 4,000+ users, automating discovery and reducing lead time through RAG-based agents → Led technical due diligence and migration strategy for core platform (POC + conditional upsell) → Brokered cross-functional alignment between C-suite, external engineering partners, and internal CTO on architecture decisions → Structured investment decisions (€M+ budget) by translating AI performance gains into board-level ROI narratives Stack: AI/ML, NLP, RAG, API integrations, multi-app architecture, enterprise SaaS (40+ systems integrated). Cross-functional team: PMs, designers, researchers, data, product success.

• Led Skindr, L’Oréal’s largest AI-powered product, scanning millions of dermatology images to analyze skin concerns and recommend personalized routines. • Transformed the AI from a feature into a growth engine for e-commerce, driving higher data capture, completion rates, and customer lifetime value. • Designed a flexible UI framework enabling each brand to customize content and storytelling while maintaining a core scalable model. • Secured group-level buy-in by linking skincare education to business impact (higher AOV, stronger loyalty, ambassadors creation). • Partnered with Research & Innovation on a GenAI PoC simulating real skincare results, blending clinical data with generative models to prove product performance. • Shifted teams from a feature mindset to an experience mindset, empowering brands to leverage AI as a trust and legitimacy driver. • Recognized for ability to translate complex AI into simple, human-centric experiences and influence stakeholders across functions and markets.

• Lead the global program management and implementation of SaaS platform for 3K users in 50 countries to enable Social Media strategy • Managed program scope, schedule, and budget to ensure successful delivery of program objectives • Developed and maintained relationships with key stakeholders and external partners to ensure successful delivery of programs • Initiated Consumer Care transformation, working with CDO and C-level sponsors, and lead the AI initiative to create a unified view of consumer intents

• Managing highly demanding clients in the implementation and deployment of the platform across countries and departments to support them in their digital transformation • Training and educate users to help them define and reach their digital objectives by leveraging technology in order to increase revenue, decrease costs and reduce risk • Coordinating teams to align towards the same goals, optimize available ressources and manage change by tracking relevant KPIs • Building strong relationships by leading regular meetings with executive people to present key results and illustrate the value of the projects

• Implemented the growth marketing strategy for the launch of a social CRM application (sleekapp.io) by identifying and defining the most efficient tools and processes to acquire new users at scale • Achieved significant productivity gains through automated selling processes and customer retention campaign based on strong analysis of the user experience and AB testing • Organized regular workshops to identify and prioritize improvements and opportunities

• Business development and portfolio management • Creation of Social Media Activation campaigns

• Business development for Ads Platform • Strategic support for Ads optimization and upskilling

• Business development and portfolio management • Creation of Social Media Activation campaigns

• Business development of the partners' portfolio • Collaboration with media groups and advertisers to create competitive offers • Creation of reporting to demonstrate business value

• SEO and Social Media optimization of a database of 200 websites • Content creation to drive traffic to the websites

L'optimisation des processus de développement d'une entreprise passe aujourd'hui par les Systèmes d'Information (SI). Ce Mastère Spécialisé vise à former des managers à même de penser et d'intégrer le management des systèmes d’informations dans la stratégie globale de l'entreprise. S'inscrivant dans l'évolution des processus métiers, il répond ainsi directement à la demande des entreprises dans ce domaine.

Product Leadership Programme (PLP) | INSEAD & Thiga Partnership | Fontainebleau | 2024 Elite 5-day intensive executive program designed for senior product leaders transitioning to C-level roles Advanced leadership strategies and product mastery combining cutting-edge insights from top technology companies Three-pronged curriculum: learning from tech executives, INSEAD professor-led leadership development, and strategic action planning Qualifies for INSEAD Certificate in Global Management and grants INSEAD Alumni status Focus areas: Product organization scaling, portfolio management, growth strategy, executive presence, and board-level communication