Pritha Mehra

I have the privilege to oversee one of the world’s largest and most critical technology infrastructures. As the Chief Information Officer of the United States Postal Service, I am passionate about re-envisioning and transforming the enterprise for greater performance and innovation at scale. Throughout my career, I’ve honed a breadth and depth of expertise across a range of verticals, from marketing to technology, and am frequently tapped to steward critical change that transforms people, processes and products. I often speak on digital transformation, AI, analytics, cloud, and security, as well as holistic business, digital, and cloud transformation. Professional Highlights  Business transformation leader: Leads organizational restructuring and Enterprise Architecture frameworks that embrace Cloud/Edge, Event Streaming, DevSecOps, Machine Learning, and AI models to drive USPS strategic goals for industry-leading customer experience, team collaboration, and performance. Streamlined and innovated business mail entry through digital workflows and platforms, driving end-to-end customer visibility and modern mail supply chain. Oversaw widescale product and service innovations for business market including electronic manifests, verification, and payment systems contributing to annual +$40B revenue, $200M savings, +$100M short paid revenue capture, and boosting customer satisfaction from low 70% to ~96%.  World-class cybersecurity expertise: Deep understanding of cyber risks and oversees robust evaluation of threat posture for high-profile institution that must deliver mission-critical service, including through recent unprecedented 2020 election during a pandemic. Major player in SOX compliance across range of initiatives.  Operational excellence and robust governance: Continually upscaling and transforming future-focused organization for innovation, including future of work, collaboration platforms, and overseeing infrastructure spanning 5 national deployment and solution centers, 37,000 network locations, 20,000 servers, and more than 950 applications on more than 215,000 devices – processing more than 90 petabytes of data per year. . #CIO #AI #ML #cloud #digitaltransformation #analytics #security #cybersecurity #SOX #government #supplychain