Pranay Prasad

Director, Strategy and Operations @ Turing

About

Strategy and Operations leader with 10+ years of experience scaling digital platforms across AI, fintech, mobility, and e-commerce. Currently Director, Strategy & Operations at Turing, where I lead global supply strategy for an AI accelerator. My mandate spans operational efficiency, AI-integrated workflows, and strategic transformation initiatives supporting a 24x7 distributed operating model. Previously held leadership roles at Revolut, Uber, Amazon, and YC-backed Vahan.ai, with P&L ownership up to $50M+ and a consistent track record of scaling new verticals, improving contribution margins, and driving operational rigour in high growth environments. Focused on building AI-enabled, scalable systems that unlock sustainable profitability and long-term platform growth.

Country

India

City

Hyderabad

Industry

Internet

Skill

P&L Management, Marketplace Growth, Supply-Side Operations, Cost Optimization, Program Management, Stakeholder Management, Sales Management, Strategic Thinking, Business Analysis, Microsoft Office, Communication, Analytical Skills, Microsoft PowerPoint, Presentation Skills, Business Planning, Management, Marketing Strategy, Sales, Strategic Planning, Project Management

Experience

Director, Strategy and Operations

Turing

2024-9 - Present · 2 yrs 1 mo

Hyderabad, Telangana, India

Leading strategy and operational excellence for the Supply vertical across global markets. - Manage a 30+ member global team operating 4 core processes with 24x7 coverage - Reduced onboarding TAT by 90%+ and cost per onboarding by 80% by designing a new product + ops flow - Improved fulfilment speed by 50% by centralizing operations and embedding AI into workflows - Own operational efficiency and drive high-impact strategic initiatives across supply lifecycle

Operations and Strategy Lead

Revolut

2023-6 - 2024-7 · 1 yr 2 mos

Hyderabad, Telangana, India

Led cost, quality, and service delivery for Support & Financial Crime verticals. - Reduced customer offboarding rate by 35% in 9 months without impacting compliance risk scores - Improved restriction rate by 50% in 6 months, driving 100 bps improvement in bottom-line profitability - Balanced regulatory compliance, operational cost, and customer experience in a high-growth fintech environment

Business Operations Head (YC S19)

Vahan.ai

2020-11 - 2023-3 · 2 yrs 5 mos

Gurugram, Haryana, India

Built and scaled multiple verticals in a fast-growing staffing marketplace. - Launched and scaled a vertical to $4.5M GMV run rate as P&L owner; improved costs by 30% - Created a referrals program contributing 40% of new supply; reduced CAC by 45% - Led 10-member core team + 50+ agents across support, outbound, and MIS - Improved conversion rates 4x within 4 months through SOP redesign and incentive restructuring - Conceptualized and launched Value Added Services vertical to increase platform retention

Senior Program Manager, Strategy

Amazon

2020-2 - 2020-11 · 10 mos

Bengaluru, Karnataka, India

Owned strategy charter for D2C startup scaling on Launchpad. - Designed templated strategic reports to increase selection and SKU depth - Led two national sale events, generating 15% incremental sales growth - Developed growth frameworks for early-stage consumer brands

Category Lead, India and South Asia

Uber

2015-7 - 2019-11 · 4 yrs 5 mos

Gurgaon, India

Owned $50M P&L category across India & South Asia; Built Centre of Excellence in Hyderabad - Grew category GMV to $50M; drove ~46% trip run-rate growth and ~40% weekly revenue increase - Strengthened unit economics, making UberXL the most profitable per-unit product in portfolio - Launched operations in Sri Lanka and Bangladesh - Reduced defect rates by 40% by solving cross-functional driver-side issues - Built “Centre of Excellence” support hub; improved L2 TAT by 75% and hired 200+ agents in <6 months