Plavita Bora

Regional Manager - Learning & Development and Talent Management @ Maruti Suzuki India Limited

About

Accumulated almost 12 years of experience in the Marketing and Sales department with core experience in Sales and Distribution line and a commendable 10+ years of experience in Learning and Development and Talent Management after pursuing Dual MBA (Marketing + HR). Currently leading Learning & Development for Delhi/NCR region followed after NESA territory at Maruti Suzuki, designing & delivering impactful training programs and spearheading initiatives to boost manpower productivity. Versatile and accomplished professional specializing in Content Creation, Training Process Design, and SOP Framework Development, with proven expertise in Sales and Product Training, Soft Skills delivery, and Talent Management. Adept at building recruitment and onboarding frameworks, implementing productivity management strategies, and driving performance enhancement across teams. Demonstrated success in Sales Management across B2B and B2C segments, including wholesale, retail, modern trade, and general trade. Skilled in distributor appointment and management, channel partner networking, and retail relationship building. Strong track record in product launches, merchandising, and trade marketing (ATL & BTL), with hands-on experience in GTM models across FMCG, Telecom, and Automobile sectors. Recognized for operations management excellence, consistently enhancing productivity, streamlining processes, and enabling sustainable business growth. Passionate about delivering customer delight experiences through training, dealer development, and network expansion, while aligning sales strategies with organizational goals. Collaborative skills, quick learner and self motivator with zeal to drive initiatives with cross functional teams; A futurist, highly motivated, confident person with good experience of multi-tasking, pressure handling and organizational skills.

Country

India

City

New Delhi

Industry

Automotive

Skill

Telecommunications, Recruiting, Content Development, Fast-Moving Consumer Goods (FMCG), Retail Marketing, SMS, Metrics, Brand Management, Mobile Marketing, Customer Acquisition, Network Development, Customer Satisfaction, Relationship Development, Customer Experience, Job Training, Management Information Systems (MIS), Sales Operations, Key Account Development, Dealer Operations, Team Productivity

Experience

Regional Manager - Learning & Development and Talent Management

Maruti Suzuki India Limited

2018-9 - Present · 8 yrs 1 mo

Delhi, India

Spearheaded the Content creation, Training process and SOP, Training delivery on Sales & Process and Product training, Need based trainings and Soft skills Delivery. Actively manage Talent acquisition for the region and network and built their learning journey and progress track record. Strong collaboration and lead by example with cross functional departments of Sales, Marketing, Customer Excellence, Sales and Process and Merchandising for the region. Work towards Enhancement of Regional Productivity and Performance Improvement of the Dealership Manpower. Lead the Customer Delight Experience for the region. Actively contribute towards Dealer Development or Network Expansion. Contributing through direct involvement in Recruitment and laying onboarding guidelines. Curate Incentive and Remuneration policy for the Dealer manpower.

Territory Sales Manager

Unilever

2016-2 - 2018-8 · 2 yrs 7 mos

Upper Assam division, India

Been the driving force behind the Sales of Personal Products including beauty products by Lakme for the terrain, GTM model, managing both Retail and Wholesale along with Modern Trade. Recognitory management of Distributors, Retail network and Channel partners with experience of dealer appointment. Actively managing the Product Training at the field. Sales process and soft skills along with product wise usability training. Handle turnovers in line to Primary, Secondary and Tertiary tracking at SKU level. Supply Chain management - Traking of product level dispatches for entire NESA, Demand forecasting and Supply chain Management for NESA. Maintain profitability of stake holders. Strong collaboration for cross functional team working. Building strong brand existence via proper merchandising.

Channel Sales Manager

Vodafone

2014-6 - 2016-2 · 1 yr 9 mos

Guwahati Area, India

Led the sales for VF Prepaid division with attention to increased market share, tower wise growth, tehsil wise customer acquisition, increased coverage. Maintain Branding in the region; Budget framework for the sales and channel stake holders - ATL, BTL planning. Exhibited strong leading capability via successful 3G launch, events and activities, door to door market analysis. Appointment of dealers aiming for network expansion and building strong Rural penetration with attention to appointment of Associate Distributors in the Guwahati Rural belt successfully. Scheme Management for trade and distributors Retail Sales target fulfillment throught VF Stores in the territory.