Phakade Mqadi , MSc

I implement omnichannel marketing strategies that significantly elevate customer experiences and drive business objectives. My expertise as a Business Analyst in digital project management, has been pivotal in ensuring strategic and commercial compliance across global digital initiatives. Leveraging my competencies in customer relationship management and campaign execution, I've strengthened governance structures and trained colleagues on digital SOPs, promoting a culture of digital excellence. Collaborating closely with business marketing heads, our efforts have resulted in impactful digital solutions that align with our mission to enhance user engagement and business performance.