Peter Kiss

• Maintaining and expanding relationships with strategically important large customers • Acquiring a thorough understanding of key customer needs and requirements • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives • Ensure the correct products and services are delivered to customers in a timely manner • Serve as the link of communication between key customers and internal teams • Resolve any issues and problems faced by customers and deal with complaints to maintain trust • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

E2E transport solution, delivery services to the final place of use, assembly, TECDIS – technical distribution, on site installation, packaging removal; plug & play; SWAP; recycling services (B2B) Experience in Home delivery business (B2C) Business development • Establishing and leading High Tech Business Branch of Rhenus Hungary • Identifying potential new clients & new client implementation • Managing price negotiations and giving quotations • Developing, implementing and reporting business processes and checking their fulfillment • Using knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators Operations management • Developing selection process for Transportation Subcontractors • Determining standard and individual tariffs • Tailoring High Tech solutions to customer’s special needs • International Transport - FTL, LTL, Groupage, Final mile D2D

Ensuring the effective and optimal operation of the warehouse; resource and workforce planning; shift schedules preparation; regularly monitoring and reporting shift KPI's, analyzing the results; creating warehouse administration processes to increase efficiency. Budget planning, managing daily, biannual and annual inventories; continuous process improvement.

Develop trust relationships with one major client of the company, managing daily communication of WH related services and supporting customs clearance team; calculating and planning returns on investment; seeking for potential business opportunities at existing customers; regularly measuring and evaluating customer satisfaction, preparing action plans for improvement.